Despite being told my little, old dog wasn't allowed, the staff were so polite & helpful. Clean, bright, busy place. Wish I could afford to go more often.
I would like to thank TIA for her service today.
My little girl had poured my drink every where and my little girl was sitting on my lap.
Tia rushed over to help me and clear everything up. Didn’t even moan was just so happy to help me out! When your a mum in that situation it is motifiring and Tia
Given how busy the staff are the service was good.
I think it's unfair to criticise the staff. They generally seem very busy and probably aren't paid particularly well. Noise is inevitable given there are lots of people around and it's difficult to make coffee quietly.
Trivial complaints seem unnece
Great coffee which you would expect.Sometimes staff could be happier !
I have always enjoyed Costa and yes sometimes you have to wait a little longer than usual but the staf are always super friendly and service is amazing.
Very pleasant and peaceful. Excellent service, and the coffee was wonderful.
Nice cortado, plenty of seats. Pleasant staff
Such a shame that after the recent refit and freshening up of the store, they still haven't fixed the front door. It only opens half way before catching on the floor making it difficult for pushchairs, wheelchairs, and anyone with mobility difficulties to get in.
Update: they've added an 'assistanc
Shop smaller than some but great atmosphere. Customers and staff friendly even though staff very busy and rushed off their feet. Orange cake, citrus cake, and caramel cakes are some of my favourite. Will go back, if only for the friendly people there.
Quick service and quick prep. Was in and out within 5 minutes
Always enjoy an oat latte or oat choi latte in the heart of rayleigh. Thank you to all the staff. See you again soon.
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