Beefeater Reading Gateway M4, J11

Really good meal. Variety of steaks, chicken and fish had by the party all cooked as requested. Service could have been a little quicker but also left us time to chat. Atmosphere I marked as a 4 because the aircon kicked in really cold at one point but a request to staff to turn it off soon remedied that to the pleasure of more than just our table (thumbs up from others).

It would be good if there's more space and seats. Tight but good enough. It's just a bit rubbish when people walk around sneeze or coughing, and the place is very tiny. Clean, but the toilet as usual it's public toilet, so don't expect it to be sparkly clean. One time, they served us cold burger. Some staff are helpful. Need to expand it a bit more. With drive thru, they didn't check the food if its all in there. A few times, there are missing orders. So we have to go back. Some staff need to smile and cheer up a little.

Not a huge amount of gluten-free options, especially for dessert. They do have GF burger buns but they had run out by the time I had ordered. I know this particular branch can't do much about the dessert options but maybe Beefeater could look at having something that isn't just plain ice-cream or a fruit salad? Does blue light discount, which is great!

Second time I have been here and I have had excellent service on both occasions. With an all you can eat buffet for only £10 per head, I can leave knowing that i'll have a full wallet and belly. Regardless of the pricing and the delicious food, the service delivered by Paige and Sophie are commendable. Their personable nature and high standards left a lasting impression which has definitely prompted me to make my visits a weekly occurance. Thank you both for making our visit that bit better, and hope to see you again shortly.