Laura Pugh
Stayed here for 1 night as we was working in the area. Lovely area to have a walk around!
The rooms are clean, quiet and comfortable.
The food is really nice, good selection of drinks.
The staff are also really nice.
The only downside is there’s only a 8 space small car park and with us having a big van if we hadn’t of got there early we wouldn’t have been able to park there or for free.
karen wallace
Feel conflicted - on one hand it's very nice and atmospheric with friendly polite staff but on the other thete are a couple of issues that need addressing.
The check-in was quick and easy; the food very nice; hotel is nicely decorated; bed was very comfortable with fabulous pillows; central location was excellent.
However, they have a staff shortage issue and the nice food took a long time to arrive. Desserts took 35 minutes alone.
Talking of which, my dessert included coconut ice cream but it was served with vanilla (ran out of coconut) without me being informed or offered a chance to change my order. The young, inexperienced waitress worked hard and was very polite in difficult circumstances.
The room was comfortable but the housekeeping team need to address the dusty bathroom ledges and corners and maintenance should take a look at the mastic around the basin and shower that's going black.
These issues wont put us off booking again though but dealing with these issues would make The Black Lion 10/10.
Andrea Kay
Recently stayed at the black lion for a few nights.
The room was small but big enough for the 2 of us. Bed clean and comfy. Shower was 1 of the best we've had in any hotel but the bathroom was quite dusty behind the door.
Breakfast was great and we had 1 evening meal which was excellent. Great service from Michelle and Rachel in particular
Dave Hope
Really enjoyed our lunch at the Black Lion. Richmond isn't short of good food venues, but well worth a stop.
Their menu caters really well for children. They even had activity bags to keep little ones busy (quiet) whilst waiting for food, which was really appreciated.
My wife and I both had the chicken schnitzel, which we'd definitely have again. The coating was delicious, and the chicken was very tasty!
Sandra Davison
We visited Richmond at the weekend and visited the Black Lion for some food. Hubby had the mixed grill which he loved. I had the steak with Stilton and garlic sauce which was perfectly cooked. We both had the sticky toffee pudding which was delicious and recommended by Michelle. The atmosphere was very pleasant. The barmaid Michelle was most welcoming, she has a bubbly but professional personality, her hair colour was debatable- was it blue or purple? A good talking point! we felt very comfortable here and will certainly be coming back to try more of the food that Michelle recommended and see more of her lovely welcoming personality. Thank you Michelle.
Rocketman 1957
Stopped here for some supper. Lovely historic old pub. Food great but service a bit hit and miss. Maybe the waitress was new? Bar staff great and all staff friendly and helpful.
Barbara Howcroft
Nice to stay here again and thumbs up for Rachel at breakfast time, always chatty and cheerful. Great location, comfy rooms. Will be back
Leon Das
Really nice place. Nice decor and warm welcoming atmosphere. A few rooms and dog friendly. Nice selection of drinks. Food was really good. Freshly prepared home cooked.
Epsom Smiths
A great location in the centre of Richmond. The accommodation was comfortable but be warned there are low ceilings as it’s an old building. Staff and service were excellent. Food was generally good. No problem recommending this as a place to stay. I think however there coffee that accompanied breakfast was not great.
Rad Ciesla
Booked the table for dinner on 31/08/2021. Arrived on time. Friendly waitress showed us a couple of available tables. Drinks arrived straight away. Following by starters and then mains. Staff was really helpful and very attentive. Happy to return here and recommend it! Thank you! 🙂
Tony Nichols
Ate our lunch here today opted for 2 course dinner any starter or main plus a sweet £12.95 great value we had chicken and mushroom pie with shortcrust pastry cooked perfect large chunks of chicken in a lovely sauce and garlic chicken breast with salad and chips also very tasty plus two crumble and custard delicious the staff were very professional and friendly thank you for a lovely experience
Pat Phillips
Although our room had been flooded, they re housed at nextdoor hotel . Everyone very helpful and kind. Breakfast was at the black lion and they gave it to us as gesture of good will. Thank you to all staff at both hotels. Will def go back again and visit Richmond .
James Black
Fantastic pub, food was great and let all dogs in which helped
as we had our puppy with us. Will be going back next time we are in the area
Andrew Stevenson
A solid option in the centre of town, the staff were super lovely and accommodated our every need. Nice, spacious interior and a good range of traditional food options at affordable prices.
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