Black Lion Hotel

Lovely place. Atmosphere was really friendly and welcoming. Food was super tasty and freshly cooked- there was a bit of a wait for it to arrive but the quality more than made up for it. The room was clean and comfortable, the pillows definitely deserve a mention....so comfy! Would 100% recommend this place.

Lovely food and ambience. If there's a group of you, book the snug, which is lovely and cosy. Shame the fireplace is only for looking at, but the whole place is nicely furnished and decorated. Staff are attentive without being intrusive. I recommend the rump steak toastie, which was perfectly cooked. I would've preferred a toasted baguette or panini to sliced white, but it was nice and came with good chips. The hotel is a great location for Richmond, right in the town centre but not noisy, as the rooms are at the back. Our room was nicely decorated with solid wood furniture - Free-standing wardrobe, dressing table and bedside cabinets. Surfaces are not flat because the floor slopes, but that's more entertaining than inconvenient, a quirk of such an old building. The only furniture I would add is an easy chair or two, especially as we arrived after a very hard-working day, and the pub seating is all dining-style. The sleigh bed was comfy, with good pillows and you could choose a bright central light or softer side lights. The brew station was well-equipped; I don't like UHT milk, but they gave me a jug of the real stuff, which lasted through to the morning when I kept it on the windowsill. Some rooms have a bath with over-shower and some just a shower. Ours was the former, which can feel a little cooler, but the water was very hot, so I can't complain. We stayed in the middle of December and the radiator in our room wasn't working. However once we reported it, the staff arrived with a portable heater in about 30 seconds! It worked perfectly and having switched it off overnight, we were warm enough in the morning without needing it.

Recently stayed at the black lion for a few nights. The room was small but big enough for the 2 of us. Bed clean and comfy. Shower was 1 of the best we've had in any hotel but the bathroom was quite dusty behind the door. Breakfast was great and we had 1 evening meal which was excellent. Great service from Michelle and Rachel in particular

Stayed here for 1 night as we was working in the area. Lovely area to have a walk around! The rooms are clean, quiet and comfortable. The food is really nice, good selection of drinks. The staff are also really nice. The only downside is there’s only a 8 space small car park and with us having a big van if we hadn’t of got there early we wouldn’t have been able to park there or for free.

Feel conflicted - on one hand it's very nice and atmospheric with friendly polite staff but on the other thete are a couple of issues that need addressing. The check-in was quick and easy; the food very nice; hotel is nicely decorated; bed was very comfortable with fabulous pillows; central location was excellent. However, they have a staff shortage issue and the nice food took a long time to arrive. Desserts took 35 minutes alone. Talking of which, my dessert included coconut ice cream but it was served with vanilla (ran out of coconut) without me being informed or offered a chance to change my order. The young, inexperienced waitress worked hard and was very polite in difficult circumstances. The room was comfortable but the housekeeping team need to address the dusty bathroom ledges and corners and maintenance should take a look at the mastic around the basin and shower that's going black. These issues wont put us off booking again though but dealing with these issues would make The Black Lion 10/10.

Really enjoyed our lunch at the Black Lion. Richmond isn't short of good food venues, but well worth a stop. Their menu caters really well for children. They even had activity bags to keep little ones busy (quiet) whilst waiting for food, which was really appreciated. My wife and I both had the chicken schnitzel, which we'd definitely have again. The coating was delicious, and the chicken was very tasty!