Stayed here for 1 night as we was working in the area. Lovely area to have a walk around!
The rooms are clean, quiet and comfortable.
The food is really nice, good selection of drinks.
The staff are also really nice.
The only downside is there’s only a 8 space small car park and with us having a big van if we hadn’t of got there early we wouldn’t have been able to park there or for free.
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Feel conflicted - on one hand it's very nice and atmospheric with friendly polite staff but on the other thete are a couple of issues that need addressing.
The check-in was quick and easy; the food very nice; hotel is nicely decorated; bed was very comfortable with fabulous pillows; central location was excellent.
However, they have a staff shortage issue and the nice food took a long time to arrive. Desserts took 35 minutes alone.
Talking of which, my dessert included coconut ice cream but it was served with vanilla (ran out of coconut) without me being informed or offered a chance to change my order. The young, inexperienced waitress worked hard and was very polite in difficult circumstances.
The room was comfortable but the housekeeping team need to address the dusty bathroom ledges and corners and maintenance should take a look at the mastic around the basin and shower that's going black.
These issues wont put us off booking again though but dealing with these issues would make The Black Lion 10/10.
Recently stayed at the black lion for a few nights.
The room was small but big enough for the 2 of us. Bed clean and comfy. Shower was 1 of the best we've had in any hotel but the bathroom was quite dusty behind the door.
Breakfast was great and we had 1 evening meal which was excellent. Great service from Michelle and Rachel in particular
Really enjoyed our lunch at the Black Lion. Richmond isn't short of good food venues, but well worth a stop.
Their menu caters really well for children. They even had activity bags to keep little ones busy (quiet) whilst waiting for food, which was really appreciated.
My wife and I both had the chicken schnitzel, which we'd definitely have again. The coating was delicious, and the chicken was very tasty!
We visited Richmond at the weekend and visited the Black Lion for some food. Hubby had the mixed grill which he loved. I had the steak with Stilton and garlic sauce which was perfectly cooked. We both had the sticky toffee pudding which was delicious and recommended by Michelle. The atmosphere was very pleasant. The barmaid Michelle was most welcoming, she has a bubbly but professional personality, her hair colour was debatable- was it blue or purple? A good talking point! we felt very comfortable here and will certainly be coming back to try more of the food that Michelle recommended and see more of her lovely welcoming personality. Thank you Michelle.
Stopped here for some supper. Lovely historic old pub. Food great but service a bit hit and miss. Maybe the waitress was new? Bar staff great and all staff friendly and helpful.
Nice to stay here again and thumbs up for Rachel at breakfast time, always chatty and cheerful. Great location, comfy rooms. Will be back
Really nice place. Nice decor and warm welcoming atmosphere. A few rooms and dog friendly. Nice selection of drinks. Food was really good. Freshly prepared home cooked.
A great location in the centre of Richmond. The accommodation was comfortable but be warned there are low ceilings as it’s an old building. Staff and service were excellent. Food was generally good. No problem recommending this as a place to stay. I think however there coffee that accompanied breakfast was not great.
Booked the table for dinner on 31/08/2021. Arrived on time. Friendly waitress showed us a couple of available tables. Drinks arrived straight away. Following by starters and then mains. Staff was really helpful and very attentive. Happy to return here and recommend it! Thank you! 🙂
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