Austin Road Pizzeria

It’s a hidden gem in my local area and way too far to be underrated for its quality and delicious pizza. The La Vega, Tandoori chicken and lamb Mediterranean were the most tasty pizzas with quality and generous toppings I have ever tried in all of the pizza places. I have an intention to try all of them in the gourmet menu Since every thing I tried so far are absolutely outstanding. The girl told us to pick it up in 20 minutes. It turned out to be longer however definitely worth the wait. If I was going to give some feedback I’d suggest try to tell people more accurate time for picking up as most people wouldn’t mind to wait longer for good quality pizza.

Food was disgusting lasagna and pasta were oily and watery like frozen defrosted and half reheated with water added it was uneatable pizza a 1 out of 10 I have had food from here over a year ago and was ok but not sure if different owners or cooks but it is terrible will never order food from here again

Absolutely terrible customer service. We decided to try a new pizza place. Rang in our order for delivery early. Was told 20-30 minutes. After 45 minutes we gave them a call. The late time didn't bother us, we were more concerned that the person that accepted our phone seemed to have difficulty understand us and did not take a phone number, so we were more worried that the driver couldn't find our address and couldn't contact us. After being put on hold for 8 minutes, another person picked up the phone and seemed to have no idea what was happening, so again we told our order and explained what was happening. Suddenly he comes back with he has just spoken to the driver and been told the driver was pulling into our street, when 30 seconds earlier he had no idea what was happening. Pizza turned arrived a further 20 minutes later. Obviously our order was misplaced or overlooked. Okay, it happens. Annoying, yes, but it we're all human, mistakes happen. However the lying about what was happening was terrible. Communicating with whoever was on the phone was very difficult, they had a heavy accent and seemed to have trouble following a simple conversation. Pizza was okay, but will never order from here again.