Gelato Passion

We went to this place cause didn't look very busy but that was a big mistake The food was mediocre, service was quite good But that's vere it stops because the facilities in Restaurant were dated and the toilet facilities were disgusting I don't think anybody's clean those toilets in 6 months. This is not a place that you want to visit when you go with your family for a dessert over priced quality is very poor

I ordered from here literally an hour ago. They waited until one minute before the delivery time to cancel my order, all the while after accepting my order and claiming to be preparing it. There were other places doing milkshakes for better prices which are now closed for new orders, so thanks for the total waste of time.

Absolutely disgusted with how we've been treated - placed an order, and after having waited an hour and a half for our food, wondering where it is, the website said you was open, and that you'd accepted our order, but you wasn't answering the phone, you then inform us, after such a long wait and us trying to contact, that you are closed - and our money will be refunded to our account in 3-5 working days. Was the first time ordering, and will be the last. Shocking is an understatement. If your desserts are as bad as your service, I am glad we missed out.

Absolutely shocking. Still not arrived it has been over 2 hours since ordering. Called up multiple times and they have lied to us both times the first time saying that they have set off and it should be a few minutes and the second time telling us the first time we called they hadn't set off yet and they have now. So it should only be a few minutes yet here we are still waiting half an hour later. DO NOT order from this place. I suggest going to the place if you step buying from here. Horrendous service. Lied over the phone and was rude about it. Now they are ignoring out calls and leaving us to voicemail

So I've been here 3-4 times and it's always been just OK, my wife likes the milkshakes I came here today for a collection for a milkshake. The women who answered the phone couldn't speak basic English and in the past I've had this same women be rude to us. When I got there I paid by card like I always do but this time they decided to add a 50p charge without even discussing it she said there's a 50p charge OK and carried on I was in a rush but I wasn't happy and I will never return to this sham of a place le creme down the road is cheaper and the service is much better with friendlier staff.

Shame there wasn't a zero star. I ordered my dessert at 7.30 should of come at 8.45 but no comes 45 mins later. Stone cold wasn't happy. Apparently delivery driver had been already but I didn't see him on camera. He apparently phoned 4 times but hadn't. Delivery driver then told me he had been parked down the road at the petrol station. Don't order from here go somewhere else because you will only be disappointed. Spoke with manager in store didn't want to help. So I took the desserts black, he said you want a fresh one. No I want a refund .