Pizza Express

I came into the store in the evening of Monday we saw one person serving only and were waiting for our food but the waiter was welcoming and kept us informed of the wait which was not an issue to us as the place seemed short staffed. We were extremely happy that the manager brought over a dessert with a candle on it for our daughter which made my day. He took our drinks order straight away which was great as it was a hot day. The only issue i had was the air conditioning considering the weather was hot but overall great experience.

While visiting family Monday last week, I popped in to get a quick bite to eat. The staff were amazing, happy, and chirpy, especially our waitress, vickie. The found was lovely and hot, and when asked what's best for pudding, vickie recommended the brownie.... oh boy, was she right.. Will definitely visit again when visiting family.

Visited last Saturday before taking my daughter to see Little Mermaid at the cinema, she wanted a pizza so I took her to Pizza express, we were greated at the door by the Manager who sat us at a table, she ask us what our plans were and when I said we were going to cinema she told us that she was going to take her little boy to see that too. A lovely waitress came over and we ordered from the menu my daughter had dough balls, margherita and chocolate brownie from the kids menu. I had Calamari and BBQ burnt ends pizza. Our starters came out in quick time and the manager came over to see if everything was ok. The calamari was cooked just right not over cooked as I've experience in a few other restaurant chains. A short while later around 10mins our mains where brought over, the pizza for my daughter was the right size for her and my pizza was presented lovely. The food was hot and everything you expect from Pizza Express. As someone who works in the hospitality sector is was refreshing to see a Manager take time in making all her customers feel welcomed and valued and taken time to speak to them too. Prior to my visit I had read a few negative reviews but I can honestly say this visit was a wonderful experience and my daughter loved it too. I like to thank the Manager and her team for our visit and I will in the future using the restaurant when I am visiting the shopping centre.