Tim Husain
Delicious burritos at a great price, even do student discount. Nice place, good service, great food.
Theeran Ramanan
I had the pleasure of receiving exceptional customer service from a dedicated worker at Tortilla. From the moment I walked in, their friendly demeanor and eagerness to assist stood out. They patiently explained the menu, offered recommendations, and ensured my order was prepared exactly to my liking. Their attention to detail and commitment to making my dining experience enjoyable truly impressed me. It's clear that they take pride in their work and genuinely care about their customers. I can't thank them enough for going above and beyond to make my visit memorable. I look forward to returning to Tortilla and experiencing their outstanding service again.
atiya akhtar
I visited the Southampton Tortilla store yesterday with my son. We were served by Lucie. She was polite, courteous and really helpful. She asked us politely at every step to choose items. The food was packed beautifully and was super delicious. I had a naked burrito and my son a full burrito. We bought some quesadillas too which I enjoyed this evening with my mum. Thank you Lucie. Highly recommended for excellent food and service too 😊
Georgia Goulding
Leah was our server and she was amazing. Brought the two good to go bags, she talked us through everything and was very patient with us making up our minds. Went the extra mile with both our bowls! Will definitely come back.
Megi Megstar
Visited the store yesterday and was served by a lady called Zuza. Wanted to say she’s been a great support . It was my first time in there and I had no idea what is it all about . She gave me a lot of informations about the products and ingredients due to my diet restriction which are hard to meet and helped be set up my app and redeemed my voucher .
Thank you Zuza ! Will definitely come back again soon :) :)
Jessica Cooney
After a super yummy lunch here, I had to bring my friends back! Amazing service, great value for money and overall a lovely meal.
sarvenaz s
I ordered salad bowl. Everything was fresh and meat was soft and cooked. Beans and guacamole was nice. They serve people very fast and their space was clean.
Sara Chiguer
Visiting Tortilla made my day! I was instantly greeted by ‘Leah’ and her warm, inviting smile. My food was delicious and came in rapid time! Cannot recommend enough
Ronnie Marshall
lovely staff, super helpful and friendly and very inviting girls serving me!! i didnt feel anxious at all about asking questions, and the service was quick and my food was delicious!! will come back!! ellie, leah and kaitlyn are clearly very good at their job, super cheery!
Kasia Parcheta
I visit Tortilla quite regularly. The staff are always so lovely. They were exceptional and friendly.
Would definitely recommend to get yourself a cheeky burrito 😊🙏🏼
karen purple
First time eating here. Oh my god was absolutely amazing, every bite was delicious. Staff were really friendly. Loved it and can’t wait to go back and try different flavours 🤤
Amber Richards
Great experience and quick service! Staff are always friendly and helpful. My favourite place to get burritos 🌯❤️
Sophie Rice
The people who work at tortilla are so friendly and always happy for a chat! Kaitlyn always makes me the best burritos !! Always suggest this place to people when they ask where to eat!
Zena Watton
Love me some Tortilla, food is personalised to your tastes, and they stuff the burritos to their limits! Queues move fast, and the only seating is in the food hall if WestQuay, which isn't very nice.
Sean Durrant
First time I've been here and I loved it. The Burritos were really well made and didn't fall apart. There's not a lot of choice for a #vegan #lunch at the food court in the West Quay shopping centre but Tortilla was a welcome site for a hungry #vegan with a #jackfruit #burrito option.
Robert palmer
Love Tortilla! Food is amazing and personalised to your taste and preferences. The staff are so friendly and helpful and always go the extra mile
Robert Leech
Best burritos this side of the Atlantic :) Used to have to wait to go to London to have their food. So happy ever since the Southampton one opened :)
Sarah Lewis
Just finished eating a burrito from Tortilla... Literally the best thing ever!! <3
Darren Barbrook
Really enjoyed the food a cracking service and decent value for money!
Lily Jackson
Really not impressed by the sh1te attitude of your staff today. I ordered the vegetarian option, firstly I assumed maybe this was quorn mince or something but no just a free dollop of guacamole on top of the rice and pinto beans. That I could get over.
Anyway, the first chap asked if I wanted him to change his gloves (in front of us he had handled all the meat) I thanked him and said yes. Then weirdly although he changed gloves, his colleague took over. He made my sisters pork one first, rolling and arranging the meat and then Straight away went to make mine up and started rolling it. I asked if he could use different gloves, and he said he hadn't touched the meat! Little liar, he had done just that right in front of us. I was then made to feel awkward and they said we can make you another one of you want. There was a big queue waiting and I started to feel uncomfortable so I paid and left. And binned the burrito.
I didn't want to make a fuss and be seen as "an awkward vegetarian" but imagine if this was done to someone with an allergy to an ingredient they hadn't ordered.
The fact I was made to feel uncomfortable and he tried to pretend he hadn't used the same equipment for meat and veggie when he did it in front of me was disrespectful. Shame on this branch.
Emm Morse
Love ❤️ them only 1 complaint wish they would mix the filling together before putting into the burrito 🌯
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