Domino's Pizza

I order through the app often. Most Domino's are well run. I have had a couple issues as of late but a few days ago I ordered some Parmessian bites. We order these often. They showed up all baked together, compressed and hard like a cracker. The paper inside was burnt. I really can not believe that no one checked this before it went out. I tried complaining through the app but all I got was an offer for a discount later. This was not editable, I wanted my money back. I finally called the store and spoke to a girl who apologized and said they would refund my money and no surprise I never got that refund. My guess is they did this because I choose to "add tip at the door" instead of my standard 20% because last delivery they left at the house next door and gave me some weird thing for free that I did not order and didn't even know what it was so it went in the trash. That promotion is a waste, if 8 wanted whatever that was I would have ordered it.

Do NOT order any subs from here... Ordered an italian sub with everything on it got 2 pieces of bread with one pepperoni one tiny salami one tiny piece of onion and half a slice of cheese... No lettuce, tomatoes pickles, hots basically just got bread ... Called to let them know and the lady cussed me out and refused to refund for sub, said she " made it herself and she knows how to make subs" clearly this is not true. Very happy i can attach a few pictures to show you what you actually get when ordering a sub from them. it was by far the worst and saddest looking sub I've ever received. Maybe they should just stick to making pizza if they cant even make a very simple Italian sub!

I ordered a pizza 45 minutes before my lunch time. I received a call back within 10 minutes to let me know the pizza would be at least an hour. Will that be ok? No, my lunch break will be over. Sorry your company can't treat drivers well enough to want to work there. I have avoided this corporate craphole for years but was hungry today. Screw Domino's. Support your LOCAL pizza shops.

UPDATE (12/18/21): After having not ordered here for a while I placed another order in the app. The pizza and the mango habañero chicken were OK. The stuffed cheesy bread with bacon and jalapeño had NO bacon NOR jalapeños!! Because I wasn't able to get back to the store I called to get a replacement delivered. That took over 1/2hr to get to me (about 1.5 miles) & the replacement had no cheese and was burnt!! Suffice it to say I had to go look for some food at another establishment because this Domino's experience was an utter disaster!! I don't know if the owner/ manager reads these reviews but the quality of food being made at this location is extremely terrible and inconsistent!! Good food, friendly service. Unfortunately they have been know to make mistakes on orders (especially items other than pizza, like wings or cheesy bread) so check items before leaving. When a mistake is made, however, they ARE pretty good about making amends, whether it's re-doing the item for immediate pickup, or noting it according to phone number of complainant to add to a future order by calling them