Carrabba's Italian Grill

Sausage mushroom appetizer is amazing, calamari was rubber. Veal lacked seasoning and was ruined by the sour over reduced lemon sauce. The Pollo Rosa Maria was good but suffered from the same over reduced sauce. Mashed potatoes could have used more seasoning, but the broccoli was really good. Overall the ambiance was very cold and felt like a cafeteria, and at the price point I do not think I will return. Quite a shame as I was really looking forward to a great evening.

We had called ahead to be seated at 7 o’clock and were told that whatever time we chose the wait time would be cut in half before anyone who walked in. We decided to wait inside which at first no one really said anything, then the lady there was very rude to us and told us to wait in our car. But when she went around to everybody else who was standing in there she was very nice and professional towards them. We checked in at 7o’clock and was told that the wait time would be 30 to 35 minutes. After waiting 30 to 35 minutes after seven we went back in and asked again when we would be seated. The guy automatically knew our table name. We were told that there were 4 to 5 people in front of us and the guy kind of told us that with a snicker. We asked him how much longer the wait time would be and he said it wouldn’t exceed 30 to 35 minutes which it already had. So we went back outside and waited in our car. So then after waiting 10 more minutes till 7:45 we went back in and asked what was going on. The lady that was rude to us at the beginning said that there were four people in front of us and told us that we had to wait another 30 to 35 minutes. And then she decided to get very nasty with us so we just told her to take us off the list and we will leave and go somewhere else. I don’t understand why they felt the need to lie about the wait times, just tell us it was an hour wait or more so we as the customers could decide if we wanted to leave or not. We will never be coming back, terrible service!!!

First cup of coffee was ice cold, food was cold when we got it, not the servers fault as we got it within minutes of ordering. Mashed potatoes tasted like they had not been washed first, the sautéed spinach tasted burnt, I asked for a salad with just olive oil, got a salad with ranch dressing, all in all the best part was the soup. Our first and probably last visit there. 100 for cold burnt food is ridiculous. The service was fast and friendly.

We needed a low key, good date night out (it's been a while). While we were only 2 people, we easily spend well over a hundred bucks on dinner (date night is precious and we always go all out). Rule number one is "I want great service", my second rule is "have amazing food" and my final rule is "I want to leave with a satisfied". We had amazing service (Josh), the food was amazing from the apps to the drinks to dinner and finally dessert. This place is a gem and hit all marks spot on. We went home extremely satisfied and happy. Thank you for making everything easy and perfect! We had 3 craft cocktails each and they were were amazing, I might add. I wanted the caprese app as I had it once in Atlanta and it was the best I have had but we went for the app trio (just as amazing), one of us had the combination chicken and it was amazing and I had the pasta with shrimp and scallops with vodka sauce (superb). We finished off with a decadent tiramisu. Want a great date night, go here. No rush and satisfying.

The food flavor is really good. However, portions are very small for the price and seemed smaller than other Carrabbas we have visited. Also, fresh cracked pepper should be mandatory at an Italian restaurant. We asked for fresh pepper and were brought a few ground pepper packets. Can’t use Covid as an excuse because they offer fresh shaved mozzarella cheese as a topping at the table.