Really lovely place for a coffee .Staff were friendly . Coffee's as always smelled and tasted great. Tried out the hog roast toastie and loved will always come back here.
Staff are welcoming and smiley and coffee has always been great.
Can get quite crowded due to its location, so available seating can be sparse
The atmosphere here is homely, the location is fantastic the only cons are;
1. Only one 🚻!!!!!! For customers one for all. Please imagine/see the people standing in queue to be honest with you one person has diarrhoea and the other constipation at the same time.
There is no chance get rid off something unless you can run to the nearest toilet at the Shopping Centre or having' special pants for an unique one occasion'
Or if you are runners could be beneficial too.
2. The tables are not kept in the appropriate standards as they should be.
3. The collection time might be to improve in some point 👉 .
All in all the site is fine but look up/above for the bullet points.
Maggie&Piotr Manchester.
Friendly staff that are helpful if go in on own as in a wheelchair and will always bring order over to the table and look after any other needs. Great toilet for all abilities and baby changing and on my visits always been clean and tidy. Then the most important thing the coffee is always hot strong and tastes lovely. Thanks costa staff keep up your great service
Great place to start your day even better when they repair the door 😀
Lovely place for a coffee. Staff are very friendly. The macaroni cheese pots are great for lunch.
It's Costa so not much wrong if you like coffee. This branch is unfortunately too tiny for where it is. There's limited seating, and the service is pretty slow but this isn't the staff's fault it's all down to the cramped conditions. The staff are always polite and rushed off their feet, but however fast they go they can only make a certain number of items at once.
Its quite nice. Had a luxury hot chocolate. I never expected. I love my hot chocolate strong with no milk and that's what I got. Which was great.
Speedy friendly staff, buff guy very polite. nice food, speedy service especially considering location.
Costa Coffee Hanley, situated just inside the Intu Potteries Shopping Centre, this cafe offers a range of Coffees, Cakes, Sandwiches and soft drinks. The staff are very friendly and helpfully, chatting with customers. The coffee is good and the food is OK. I think it can get rather busy in there and we were lucky to get our table and it wasn't too busy! Two off putting points, one being staff sat with customers doing administrative processes on a laptop and the second, one drink not being charged for. Obviously no one can complain about free things but I am sure the company wouldn't be too pleased.
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