Reviews of Caffe Nero

Sunderland, GB

4.5
12 reviews
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6
4
6
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Google: 12
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J
John Trezise
Google a month ago
5.0
Friendly staff and comfortable seating area. Large Café with lots of window seating and natural light.
R
Rob Thubron
Google a year ago
4.0
The staff and coffee at Caffe Nero cannot be faulted - both are excellent. It's also a very nice location with some lovely, comfortable seating. The only things stopping it getting five stars are the somewhat limited number of chairs & tables, and the food selection, which pales in comparison to somewhere like Starbucks and Costa, especially if you require gluten-free options. The cakes are lovely, though.
B
Ben BGC
Google 2 months ago
5.0
Service is always great. I'm pretty confident they often forget to use coconut milk in the coconut iced drink they do as it often lacks a coconut flavour. Good job I'm not vegan or have allergies 😅
I
Ian Shepherd
Google 2 months ago
4.0
Staff very friendly with a good cup of coffee well presented
C
Christine Madoc
Google 2 months ago
5.0
It's always busy, can never get a seat But the coffee is lovely. Very popular establishment. Staff are very helpful and friendly
M
Mike H
Google 3 months ago
5.0
A Delightful Experience at Café Nero in Sunderland Rating: ★★★★★ (5/5) I recently visited Café Nero in Sunderland, and I must say it was an absolute delight! From the moment I walked through the door, I was greeted with warm smiles and a welcoming ambiance that immediately put me at ease. The café's interior exudes a cozy and inviting atmosphere, making it the perfect spot to unwind and enjoy a cup of coffee. The seating arrangements were comfortable, and I appreciated the availability of both quiet corners for reading or working and lively spaces for socializing. Now, let's talk about their coffee - it was simply superb! As a coffee enthusiast, I can confidently say that Café Nero knows how to craft an exceptional cup of coffee. The baristas are skilled and passionate about their craft, evident in every sip I took. My cappuccino was perfectly balanced, with rich espresso and velvety smooth foam that melted in my mouth. It was evident that they use high-quality beans, resulting in a delightful coffee experience. The café's menu offers an impressive variety of drinks and snacks. In addition to the excellent coffee, I also tried their pastries, and they were equally fantastic. Freshly baked and delicious, they complemented my coffee perfectly. The staff at Café Nero in Sunderland deserve special recognition. They were attentive, friendly, and genuinely seemed to care about their customers' experiences. The baristas took the time to explain the menu and even offered recommendations based on my preferences. Their knowledge and enthusiasm added to the overall enjoyment of my visit. What I appreciated most was the cleanliness and attention to detail in the café. Tables were promptly cleared, and the environment was well-maintained, contributing to a pleasant and comfortable setting. Café Nero in Sunderland has undoubtedly become one of my favorite spots to enjoy a quality coffee and relax. I plan to return frequently to indulge in their fantastic beverages, accompanied by their warm hospitality. Whether you're a coffee connoisseur, seeking a cozy place to work or catch up with friends, or simply looking for a place to unwind, I wholeheartedly recommend Café Nero in Sunderland. The experience is sure to leave you with a smile and a desire to return for more. Thank you, Café Nero, for providing such an enjoyable and memorable visit. Your dedication to quality and customer satisfaction is evident in every aspect, and it's what makes you stand out as one of the best coffee spots in town.
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Nathan Allan
Google 3 months ago
4.0
A pretty standard coffee place. The iced drinks are great!
M
Menna Mon
Google 3 months ago
5.0
I’ve been a regular for 4 years now, it is my #1 cafe. the staff are friendly, the coffee is great, the prices are great, and they come out with offers and new items quite regularly and they’re really good
S
Sharon Wilkes
Google 5 months ago
4.0
I felt bad for the employee. It appeared that he was working on his own on a Bank Holiday Sunday. I don't know how he could remain pleasant with such a long queue. This location often appears to be understaffed.
M
Martin lee
Google 8 months ago
4.0
Friendly welcoming servers. Great drink options and good variety of hot and cold snacks and cakes. Need to pay more attention to cleaning vacated tables so that people have to stand with their order trying to find somewhere to sit. Other always worth a visit.
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Patrick Chan
Google 10 months ago
4.0
Convenient location. Only a minute's walk from Sunderland station. Good hygiene. Food and drinks are tasty.
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Hazel Loughton
Google 2 years ago
5.0
Lovely freshly made coffee, the staff are really friendly too! My new favourite coffee shop!!