Ivor Humphries
On our visit again to the old town part of Swindon in Wiltshire,we had a good look around all the shops,then decided to get some refreshment so went into Mackenzies Bar and kitchen...On entering we were surprised how big the place is,as it doesn't look that big from the outside it's like a bit of a TARDIS with plenty of room inside and lots of tables to choose from....I ordered two teas and a bacon sandwich that came toasted,the bacon was cooked just right and very tasty too....The staff were lovely and welcoming and the service was excellent with our order being served in no time at all....The decoration inside is nice too with plenty of pictures on the walls etc..... Overall a great place to go.....đ
Mr. K Panda
My first time visit. pleased with the service. The sandwich I ordered was massive. enjoyed.
braidley Wilson
We came on a Sunday evening for food. There was a male member of staff who served us. He was fantastic. He was really polite, professional and his customer service was đđ»
He informed us that the menus was missing an item or two (which wasnât a problem for us) but he was so polite and the food came fast quickly and it was amazing! I walked out a stone heavier and a lot happier!
Paul Read
airy, light and good ambience in spacious - and remarkably for the street - not over priced food and drink location with large outdoor area. Coffee a bit on the weak side, so make sure the barrista understands the difference between a latte and a flat white. otherwise an oasis in the street and one to go back to.
Rich Whatton
What an amazing, friendly & professional service & experience. Jonny and the team made a love cappuccino with extra froth and chocolate sprinkle. The food was also superb. I have now been visiting Mackenzies for a number of years and look forward to every visit. Thank you once again to you Jonny and your team for making it so enjoyable on each visit
Richard from MILES BYRON
Katie Warren
They had a problem with the service m, orders not going through. But, the staff looked afterwards our drinks and water.
For feedback, I would say more checking in on tables would be an excellent thing to consider in terms of âwaitingâ.
Rob Curnock
Fantastic all round. We had Rachel behind the bar who was an absolute joy to have with us. Fantastic service. Food was great and we all had a great night.
Callum Lipscombe
Had a really nice burger. The service from the woman who served us was great and we had a really lovely meal. They serve food till 9pm which we were really happy to hear.
Michael W
Popped in for lunch the other day, the food was delicious and the place looked really nice. Lovely staff as well, will definitely be coming back.
Wayne Read
Called in for dinner had steak cooked to my liking will definitely go back atmosphere really good great place to eat
Tom Shopland
Great to go at night, had a private party upstairs and couldn't be easier to book and all went perfectly
Gary W
Good pub in old town. Can take a while to get served alot of the time when its busy especially if the bar staff are all busy making cocktails. Has been this way for years. Gets busy so atmosphere is good but it can feel abit overcrowded at times.
emma tabel
Was very polite staff in the area that was booked for a private party. Very clean
Ann-marie Giles
Went to Mackenzieâs tonight for food and was totally disappointed. Not only did we wait 50 minutes for food, but once asked when the food was coming it suddenly appeared 2minutes later. Unfortunately our tapas was cold, the quesadilla was absolutely insulting as if lucky one cube of chicken in it. The chorizo was sliced packet and 2 prawns. And to add insult to injury our garlic mushrooms were the size of peas. I will never recommend anyone to eat here as this is the third bad meal Iâve had now.
Lorns Williams
We went for breakfast, it's been a good few years since I've been in Old Town.. & I must say it never fails to impress me. The staff in Mackenzies were amazing. The young chap whom served us was so polite, he had great attitude & his manners were fantastic. He would win top customer service award every time. Thank you...x
Lee Grant
Last few times I been here the Male toilets are a complete joke. Piss all over floor and the smell was a joke. I moaned to management a few months ago when I went there and told them it needed fixing as its not nice wading through piss. Went up there again Xmas eve 2016 and again wading through piss with a horrendous smell. Again moaned to management. These people are quick enough to take your money and charge ÂŁ8 for a cocktail yet they can't spend ÂŁ200 to call in a plumber which would be a quick fix. Instead they like to keep their profits and just sit back and watch the customer put up with it. Absolute joke. Sort it out!!! This place is rock bottom. If I could give no stars I would.
Samantha Giles
Went out for some food and drinks before watching a show at the arts centre. Was charged ÂŁ19.50 for two cocktails which were on the 2-4-1 menu, a coke and a blackcurrant soda. It wasnât til we checked the menu that I realised I was almost ÂŁ8 overcharged so I had to go back to get a refund. Luckily the bartender was apologetic about it. I let it go; everyone makes mistakes! However we then waited almost 50 minutes for food and when I received my tapas the food was cold! The chorizo was awful and just slices from a sandwich pack, the mushrooms was still hard and the chicken was cold. Was definitely not worth ÂŁ22!!! I will NEVER come back here for food!
Emma Louise
Terrible cocktails, rude staff, furniture falling apart, not even worth 1 star! You need to re-do the place up, train proper staff about manors and send them all on a cocktail course.
Angela Chris Welsby
Food improved compared to last year, not sure if new cook or they have turned up a notch. Food is fresh, salad fresh, of good quality and reasonably priced. Had sandwiches, wraps, fries and salads; all good. Baby and children friendly place (obviously in day time as evening is more bar atmosphere). Plenty of room for buggy compared to some of the cafes around. Staff are polite, service good. Have been on a busy day such as grand national. Could have done with more staff. Food came out wrong but no one around to tell that day. Hopefully it was just a one off. 4/5 stars as approaching toilets is a smell and I've noticed some other reviewers have mentioned as well. Other than that we go practically every week for brunch/lunch and take friends there for quick bite. Just found out there are baby changing facilities upstairs for those who are taking babies.
Sophia Bovell
Not even worth the one star! Lying staff members, incompetent bar and door staff. Never going here again whilst you have the âheadâ doorman on his obvious ego trip and slow and incompetent, lying bar staff! Door âboyâ only tried preventing us entering my friendâs bar by putting us on Pub Watch ïżœ ïżœ. Didnât work as they know Iâm no trouble. Absolutely shocking...
Barbaraa Flaherty
Staff were very friendly and got served straight away. Even when the place was busy. Very impressed.
Tracy Webber
Went to a baby shower our food was not the best well just me and my sisters everyone else's looked yummy they all mainly had club sandwiches
We had the fish & chips very very poor
Keeley Cox
Love it here great food and cocktails lush staff Libbie was very helpful and friendly whilst she was serving! âĄ
Kelz Clarkson
I ordered two gin and tonics and a medium glass or rose wine last night. Cost me ÂŁ17.05 - three drinks, ÂŁ17.05!! What the hell?
Darran Broderick
Breakfast and Diner here today. A weekend of treats. Food and Staff amazing. I think Emma will turn into a bruschetta if she isn't careful. Highly recommend the Scruffy Beans on Toast and the Steak.
Cliff George
Had the 8oz rump steak and was very impressed service was good as well!
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