Bryanná
The place served nice food. They took too long to serve though. On the kids meal, where they say chicken nuggets, they should put the amount of them. And also on mini burgers. The staff are nice and the restaurant is clean. I ordered the salmon fish and it was amazingly delicious. I advice you to go there.
Shawn Gough
Been a while since I visited this restaurant. And boy have I missed it. If you order the ultimate grill you won't be disappointed. Medium rare rump steak cooked to perfection, chicken breast butterflied and tasted great, and the ribs are good fresh ribs, not some pre cooked packet ribs you warm up. Real tasty ribs where the meat just falls of the bone. Super tasty marinade over them too.
If you love bacon and cheese, you got to have the cheesy bacon fries. You get quite a heaped sized mountain of them and they are to die for.
The Apple pie is amazing, perfect sized portion with a little hot pot of fresh custard to pour over. The filling in the pie is great, not overly sour but gives a perfect bitter sweet balance in taste. Drinks can be expensive but that's expected in a food chain. But if mixed drinks and cocktails are your poison then you'll love Thier version of a purple rain. Its highly addictive after few sips and they make great pitchers if your with a party of people.
Staff are extremely attentive, and always quick to respond, always happy always smiling. It's very rare you see waiters who enjoy that particular position in a restaurant but here at this Frankie's, the staff must be treated extremely well because it easily shows when being attended to them.
They pull out all the stops to give you a very pleasant experience and you never leave unhappy. If you haven't done so already, I'd recommend getting the Frankie's app on your mobile devices. We took advantage of the offers on there and saved £20 off our bill just by scanning a QR code displayed in the app.
Will be coming back again here real soon to try out more of Thier updated menus. Massive thumbs up to the staff at Frankie's Walsall. Keep up the great work and the amazing food & service 👍👍👍
Chayara Begum
Had breakfast today, enjoyed it.. only criticism is the children waffles and fruits with chocolate sauce was a tiny portion for the price. But overall nice, staffs were friendly. Will visit again
GameAholic 1222
The staff there was really helpful and the food was absolutely amazing.
Lynnesia B-W
Not at all disappointed. Lovely staff, welcoming...the food and drinks were simply amazing. The calamari and sticky wings are a must try!
Chloe Hill
Staff were lovely with quick service. Food was nice but burger wasn't amazing, was well done in some places and medium done in others but was nice. The BBQ chicken didn't look appealing but my partner said it was good. Only got 2 onion rings though. The fries were amazing. The garlic bread had zero flavour and was really soggy and oily. The waffle was soggy and had very little flavour, apart from the load of chocolate on top and the fudge cake was super moist and tasted great. Cocktails were amazing. I'd go again but not pay full price.
Shane Brotherton
We came here for mothers day lunch as I had an email from F&B rewards for mums eat free.
I cannot fault the place at all!
I sensibly booked a table and when I arrived, I was nicely shown to our seats.
The service in taking our orders for drinks and food was never rushed and handled very well.
Between us we had 2 children meals, a burger and a hot dog. The meals were fantastic, tasted great and well portioned.
We pushed the boat out and had dessert. While they were a little pricey, they were delicious and we all left feeling very satisfied.
Would highly recommend and would definitely eat there again!
Benjamin Lewis
Visited with my parents on National Burger Day, took part in the deal that was going on, the food as per was great. This time however we had an amazing Waitress by the name of Danielle, she was very attentive, and really was the embodiment of what customer service should be. Easily went above and beyond, making sure that everything was perfect for us amending the orders as necessary. She was also delightfully chatty and made us laugh. 10/10 best waitress around, would visit again just because of her!
Mia
Friendly staff and amazing food. Large variety of choices.
Lee
First time eating here...yes I have been living under a rock but, I'm glad that when I ventured out we came to nosh here. Sure, the food is a bit generic but it's still worth exercising your gob muscles.
Plus the staff that were on during the night of our visit were lovely, and service was quick.
Recommended, if you' re not looking for fancy 👍
Jess
Wonderful service! Danielle was lovely and made sure we had a great experience. I suffer from various allergies and she helped ensure the food was allergy safe to the heat of the restaurant's ability. Would definitely come again!
J Mario Da Luca
Love Italian food and they do other food there to but the meatballs and pasta mmmmm
Caroline Rose
We popped in for a late breakfast with our newborn and had fantastic service from Danielle at Walsall Frankie and Benny's. She was so helpful and happy to keep us topped up with caffeine and get us hot water to heat our babies bottle. Food was excellent as always! Our favourite restaurant ❤️❤️
Koffy Patel
Went at 10pm Friday night biggest mistake of my life....food comes out no coleslaw sweet potato fries covered in grease and all the scraps of greasy chicken in my wrap...I refused to pay £10.00 for a meal which was appalling....asked waitress where’s coleslaw said we got none!!! Opened wrap there was hardly any chicken in there at the bit which was was covered in oil!!! I sent the food back cos of fries and then back again because of the greasy chicken!! I did not pay for meal and was not willing too!!!
Helen Tart
this evening at 7pm my husband and I went to F&B Walsall, we have been frequent patrons here for as long as i an remember and have only had cause for complaint once when the food was both served in a paper bag and my husbands vegetables were missing from his plate and when bought on a separate plate cold. This evening we walked out as the service was diabolical.
We ordered at 7.10pm the starters came at 7.25pm fair enough. 7.50pm no mains, asked the waitress who's arrogance to our question of arrival was not in short supply grilled us on how long we had been waiting then went to the kitchen and came out and said that a party had come in and we were next, then i observed the manager, looking frightful and stressed and i knew then they had not even bothered to cook our meal, i was livid this is the last time i am going to your restaurant. I have been coming here for years and it has gone straight down hill, the service is awful, the place wasn't even busy, absolutely awful.
The waitress was rude and didn't even apologise but made us feel like we were being demanding, we waited patiently an finished two rounds of coffee and lemonade, we got some money knocked off the bill but really would have preferred the food, absolutely the worst service ever, you need to send a mystery shopper, its Thursday evening not a Friday night, it was dead in there, you have lost a loyal customer. its literally the first time i haven't left a tip as i know how hard waitresses work,
Debbie Cater
General manager is incompetent forced sorry 4 losing my jumper afta 4 days not helpful and blames other members of staff for my lost jumper n don’t even speak to staff who moved jumper won’t never go in again not even av a free drink or meal to say sorry I spent at least £100 a week
Sheena Johnson
Lovely waitress, really friendly and bubbly. Service was 5* and food was real good too. We even got complimentary tea & coffee. Will definitely be returning!
Laura S Wright
One of top 3 to eat absolutely love the food never had bad meal or experience. Prices can be quite expensive but worth it in the end. Just wish there was one in cannock.
Joanne Hatton
I'm sorry ,I never complain, I own a food outlet myself, this was actually the worst service I've ever known. Over 3 hours for lunch, granted there where 7 adults and 2 kids but the place was empty! Food was cold and sparce. We had a dessert knocked off the bill and the 2 wraps (as stated in menu) this was only because we told them it stated it ! The Stella was undrinkable (another table sent there's back) overall a really bad choice of place to eat and a waste of an afternoon. It also cost us extra parking! Really not happy!
Carol Groves
I went to F and Bs last night for a friends birthday meal and we had a lovely evening. There were nine of us and the food came out bang bang bang right on time and together. The staff were attentive and courteous just like I have come to expect from them. Would recommend especially fir a birthday xxxxxx
Natalie Masey
Myself and my partner both ordered dough balls, which were quite burnt, and very very bland.
And for the main, new Jersey chicken, which was very dry! Hardly any sauce what so ever, and the onion rings were like baby sized, we both didnt enjoy the food, its far too over priced for what its worth.
Kita Brown
Had a lovely meal at #telford with our server Cariann, great customer service and great food. Thank you �
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