Taj Dhaliwal
Came for lunch at around 13:45 on a Monday. The restaurant was low capacity at the time but atmosphere was good.
Great service and very quick food! Tasted better than I have at other branches of this chain and it was an open kitchen with the fire pizza stove flames visible, which I thought was a nice touch. Bar looked awesome and very clean and new feel.
Sarah
They never disappoint every time I’ve eaten there it has tasted amazing. The customer service is really outstanding. Special shout out to Micheal for making me and my mums night out an enjoyable experience. We will definitely be back soon.
Jane Kathleen
NIKOLA was the best Waitress she was very hospitable and friendly! We ordered a double bacon burger with sweet potato fries, carbonara pasta and garlic sauce for dipping the fries. And for dessert salted caramel cheesecake and hot cocoa! Everything was wonderful
Adrian Ryt
This restaurant is on highest level. When it comes to food we got a perfect pizza and burger. Paired with wonderfully chosen drinks and the best service of whole staff. At its core, there was Bartek. He is not just an ordinary waiter - he is truly a virtuoso when it comes to meeting his duties.
I truly recommend this place.
Frankie
Me and my boyfriend have been here multiple times for breakfast and lunch whenever we are staying for a concert. Food is great, it’s clean and the service is always amazing. Recently we had the pleasure of been served by Nikola and she was lovely! Really attentive and kind!
Chloe harvey
Very welcoming and friendly staff on arrival. Took our drinks and food order at our table. Food arrived in good time and was very nice. All the staff were super friendly, couldn't complain. Was going to give 5 stars then went into the ladies toilets and was quite messy which let it down. Would definitely come back and wasn't busy either for a Friday afternoon.
Shirley T
The food here is your average sports bar food. Nothing to be excited about and normal expectations. The food is good but the service is great and friendly. Came here on a Monday so it wasn’t that busy.
Amr Osman
The place has a vibrant atmosphere. We ordered garlic bread and New York Giant pizza which was great! We were served by a very friendly waitress and the vibe was enjoyable.
Sandy Fragata
Popped round here last week to have dinner after watching Newsies at the Troubadour Wembley Park Theatre. The restaurant looks inviting, it was vibrant , the overall atmosphere chilled and relaxed, staff was lovely and efficient and the food was delicious. Definitely a place we'll want to visit again 🤩
Sw Ly
Great service, Nikola is very friendly and the food portion is just perfect. They explained everything well to us about the food too. Had a great time here.
Gaurav Kamath
Went here on a matchday and the atmosphere in the restaurant was great. It was busy but we only waited in a queue for about 10 minutes. The service was very good. I ordered the barbecue ribs and loaded fries - was hearty and delicious. I was very impressed considering the place was so busy. Would highly recommend.
Dave McIroy
I had the "Ultimate Mac n cheese". It was ok, but not much more. The meal was too small for the price and I missed the cheese flavor a bit more than I was hoping.
The staff is nice though, meals seems to be freshly made since the kitchen is open, it looked nice and clean.
The Godfather (Fred)
We had the pleasure of being looked after by a wonderful young lady called Viya, she was very polite and attentive we were also looked after by Sofia too. Both of them were amazing I would definitely recommend Frankie and Benny's to anyone.
Lisa S
Never mind the mediocre food the absolute highlight of the meal was Michael’s customer service. Friendly, super attentive and bloody hilarious. We had a right laugh at our table and he made the whole experience so much more enjoyable. How nice and refreshing to be served by a lovely young man who clearly enjoys lifting the mood and injecting it with his positive personality (which is a rarity nowadays). 5 star customer service.
Cara Shaw
Popped in today to get something to eat and it also happened to be happy hour! Both the food and cocktails were delicious. All the staff were super friendly and helpful but wanted to give a special mention to our main server Nikola, as well as the manager Rhys who both gave brilliant service and added to the general atmosphere . Will definitely be coming back :))
Sushmita Ranjan
This was my first visit upon the recommendation of my friend as I heard lot about this place . And this place really impressed with food , service and cocktail.please try this place.
Best is brownie with vanilla ice cream
krushangi mehta
Very nice service. Food was delicious.
Employee Nikola was very kind with us.
She personally served us the food, we were group of four.
I think its a nice and quite place to visit with friends and families.
Gabriela Galtero
Everything wonderful. Lovely place, excelente music. And Adora made sure everything was perfect, she's been really nice, we even chatted in Spanish
Mario Mhike Narciso
Came early for breakfast last Monday , staff aren't ready to serve us no greetings or what so ever never let us seated. Just have us the menu without explaining,no eye contact. The staff get our order as he doesn't concentrate. When he served my tea he put the saucer on top of the tea cup "I found it unethical" is that you standard? We always dining in frankie and bennys even in America and have good experience but the one in Wembley was unacceptable service super below standard....
John Garcia
Arrived early evening and the place was empty! Was served by Ben and he was good👍
First off Ben introduced himself and brought over some free tap water 👍
The music was as good as ever, although more modern that they usually play in F&Bs👎🏻
Peroni overpriced at £4.75 for a small bottle👎🏻
Ordered garlic pizza bread with cheese and it was nice👍
Then ordered cod and chips, my batter was rock hard and tasteless
Wife's batter was the same but undercooked in parts with a soggy thick flour like substance 🤢
Decided not to stay for the sweet 🙄
Shaun Wills
If I could give it minus stars then I would. Where do I start..came in for breakfast and waited ages for tea/coffee to arrive. I realised that our waiter was still steaming drunk and had just come to work straight from night out. He forgot our order and had to come back to ask. After all this when our breakfast did arrive, it was freezing cold and not what was described on the menu. This was the final straw, to which I got up told them the food was terrible and walked out without paying. Avoid at all costs!
Reanna Joyce
Waited an hour to be seated after being told we would only wait 15 minutes. Then the staff were rude, served people that were seated after us, no food in the kitchen, have been waiting for food way too long too. Will be expecting food poisoning after this trip!
Karen Bland
Had an amazing time, service attentive, food great ( my salad a bit tasteless but everyone else happy), couldn't ask for more! My daughter was surprised with music, candle & singing by the server for her birthday which was a lovely touch. The staff were friendly and fun, perfect for a celebration.
Chris Lockett
Event day but unlike other comments full menu was available we each had a different main & all were really nice as were desserts. Pasta meal was pretty small other than that no food issues. The server was lovely, helpful & even pointed out a better offer when i showed her the app. Food was hot & delivered quite quickly too.
Trevor Rauch
Amazing place to eat, staff very friendly and food was quick and amazing, went back 2 days in a row, would come back again
Mandy Eaton
Called in when they opened for breakfast. Good service, great food. Free refill on coffee.the only downside was the side order of pancakes (which were a bit dry but maybe we should have poured the maple earlier). Overall a good experience & would go again if at Wembley.
Reza Toghraee
Worse experience ever in designer outlet.
Rude staff , expensive and low quality food.
Avoid this place.
Google reviews is only 2.3
Simon Pritchard
Paid £55 for two burger meals which were probably takeaways from McDonald's. We were treated as more of an inconvenience than paying customers. Drinks took forever to turn up. It would of been a better meal if I paid that much money to suck a tramps dick. Although the polish waitress was hot!!!
Lou Steve Bobble
Food was good, wouldn’t have paid £13 for pasta and £15 for a burger but used voucher cloud so one main free
£3.50 for a lemonade seemed pricey too
Ben our waiter was friendly and helpful
Kerry Keane
Spurs were playing so it was a very busy day. Only had a small menu which was adequate for what we wanted. It all felt a bit rushed but can't really complain about the food we had.
Heidi Patient
After getting seated quickly the service was great even though they were getting busy.
It was great to see a Gluten free menu 😁
So I thought this would be a great SAFE place to eat. After ordering the GF chicken burger and salad and the others in the party ordering from the normal menu. The food arrived shortly after the drinks.
I enjoyed the food and had almost finished the salad when I found spaghetti on my plate!!!!!!
Off we went to the gig hoping everything would be fine but half way though the gig I was doubled up in pain 😡 Missing the rest of the event !
Cheers for that !
You should sort out the cross contamination in the kitchen not everyone is eating GF because they think it is the in thing to do some HAVE to
For medical reasons.
I would have given you a 5star rating but you only get 1 for making me poorly for the next few days.
Amie Evans
Me and my friend came yesterday the whole expeiance was great the food came out extremely quick the waitress was friendly couldn't have asked for better service.
Tara Garratt
Save your money!.....plenty of other food places to go and enjoy. Even Tesco's £3 meal deal is better value and edible. That's only just around the corner
Hungry Blogger ❤
The Italian cooking course was both brilliant fun and really informative. John and Emily were superb hosts and teachers and gave hands on tips and techniques. A great day all round and I will definitely be visiting again.
Mayuri Manjula
Good food with a classy environment. The service was just okay since the waiter took forever to take our orders. But the food was so good and the chicken was juicy and tender just the way it should be! Has NUS discount too!
João Oliveira Reis
Very Nice meal with a very American Style place. I was so nice That i had breakfast the next day. When i was there i had the burger and my sister the bologhese meatballs. The only thing i didn’t like was the fries wasn’t home made...
Kunaal Patel
This is one brand that has never been a let down no matter which one I go to and the food has always been the spot of the night and the to die for cocktails. The service is amazing and friendly.
Bahar Gogia
"Average food with poor service"<br/>It's in london designer outlet, so after a whooping shoping spree with my mum, we decided to relax and have a quick bite.<br/>As I've heard about F&B's before so thought of visiting it.<br/>Being a weekday, it was decently crowded so we quickly got seated. <br/>In the starting waiters were polite and took order immediately but after that nobody paid attention whether the ordered food is served to us or not? <br/>I've to reach out to waiters everytime. They weren't available to take further order or for the cheque.<br/>Food was average but in desert I had brownie with praline and it was soft and gooey.<br/>In short, I found service very poor whereas the food was average and over priced. <br/>Not recommended!
Helen Around The World
Against my better judgement I decided to give this place a second chance. BIG MISTAKE. The food here is awful and extremely poor value for money. I ordered Salmon Al Forno - the salmon was bland and my veg simultaneously over and under cooked. The 'buttered baby potatoes' were neither baby nor<br/> buttered. My friends chicken burger was so bland she gave up half way through.<br/> <br/>On arrival we were given a long list of dishes which were not available (I suspect a broken freezer) and there ware only 2 wait staff for the whole restaurant. Never again.
Kitchennclosets
Wow...a decent restaurant serves some great food n cocktails..situated in the wembley outlet mall...is just a gr8 place to relax after a tiring shopping session.. beware of the rush hours or xmas season...tip is to book it before else be prepared to wait for getting a table.. we did wait a good 30 mins but it was worth the wait.. ordered bread basket with margarita on a chilly dec eve
Ridhima Gulati
I happen to be here to try vegetarian food. I ordered pizza and garlic bread which was not up to my expectations . The only good part about it being you get 25 percent with Cineworld card. The service is okay. Not worth the price you pay.
Maria
Decided to eat at frankie an bennys this evening .. drinks were lovely got the wings for starters and they looked lovey but they were freezing cold in the center and the bone was also sent them back as they werent cooked properly and was dissapointed as the wings are cooked from frozen. The mains ribs & chips with slaw was nice same they ran out of colslaw in a monday night is also dissapointing . This is the sencont time iv been here and both times iv had problems with food. So keep an eye out of eating here. <br/>
Divine Rakau
After being in awe of the awesome stadium we took a walk to the nearby complex there were tempting offer such as the tgifriday but we surged on and made our way to Frankie, it was very quiet and there were only about one or 2 other tables we received a very warm welcome from our waiter who upon seating us we discovered is Italian it was a lovely experience as it is a new York Italian bistro. I am a big fan of Italian food and this did not disappointed I had the mostl amazing 3 course meal ended with coffee and a lovely chat with our waiter. I love the atmosphere and that authentic Italian feel. We were also taught how to properly pronounce calzone
Sindhu
Very very average ... Emergency lunch , their garlic bread is like a cheese pizza ... Which was the best part of our meal . We ordered for a mixed grill. The steak was very chewy , the chicken was very dry , there was a grilled mushroom which was okay ... Sausages were bad .. You can't normally go wrong with sausages but here we are at frankie & benny 's .
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