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Google reviews
Busy as usual, gates too far away from each other. The UK border is soo stressful you need a lot of patience, my bus left me twice still in the cue, l requested assistance but they told me there is nothing they could do.
I thought that to be very inconsiderate, l would suggest they have counters for express not only for British passport holders, but for other nationalities.
Mothers with young children should not be made to cue, they should be cleared immediately, children scream due to fatigue, hunger. Pregnant mothers should not be held on the lines for too long, please, please treat this as a priority.
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Easy to go through when entering England 🇬🇧. There's an electronic scanner for your passport. The Tube and other means of public transport will get you to Central London. Bring the kids...
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Traveling from terminal 2. Tuesday morning. No queues. Quiet and clean departure area. Great lounges. Short walk to gate and efficient boarding with SAS.
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Flew with BA from T5. Easy drop off, £5 charge for the person who dropped me off, easy to pay online. Straight into arrivals and to security, well laid out. All staff are polite. A few changes to security policy, liquids in a small clear pouch but in your bag, my watch didn't trigger any security alert, and it was very smooth to get through. Took no more than 10 minutes. Went down the escalator to the gates and shops/restaurants with enough time to grab breakfast and pick up water and some snacks from Boots. Before my gate was announced. Easy to find. Same with the toilets. Lovely and clean, no Que, my flight was full, so needed to put my cabin bag in the hold. BA staff were lovely and polite and as a solo traveller made sure I was OK and knew where I was dropping my bag. Very good experience. Felt confident boarding. Will use BA & T5 again.
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very busy airport 🛫
Lots of options for shopping (especially expensive brands like Prada, Gucci, etc.)
Lots of cafés and bars as well...
Good enough spaces are available in the lounge...
Crowded toilets but clean...
Google
This is a very busy airport. I landed with Virgin Atlantic in Terminal 3. The immigration process for me went smoothly, although there were very long lines, as I said, it is a busy airport, so there were several flights that landed at the same time that my flight landed. Despite this, the immigration officers worked fairly quickly and we were able to get to baggage claim in no time. There are also several stores where you can get different services such as snacks or drinks. There’s even a Marks & Spencer express grocery store there where you can even purchase some ready meals. What’s more, if you need a SIM card, there are vendors that will assist you with getting one, as well as there are vending machines where you can just purchase your SIM card on your own. Another good thing about the Heathrow airport is that they have baggage storage! I found this to be extremely convenient as I had two large suitcases, and I needed to walk around to kill some time before my coach bus left the airport so this was very convenient for me and I wish every airport had this. Oh, and there’s also a hotel (Aerotel) in this terminal. I appreciate that option being available to travelers. As I was only in Terminal 3 I can’t speak to what is available in other terminals.
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Easy access, plenty of space in security and a generally easy airport to navigate around.
Great selection of retail and restaurants to choose from, we flew Virgin Upper Class and had a separate check in, security and lounge but overall the airport was easy.
Good motorway links arrived at peak and not too much traffic but then this all depends on other road users not getting it wrong!
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Heathrow is one of world’s busiest airports. Huge airport with five terminals. Neat and clean and have force of staff who are very helpful.
Huge building and they made it easy for everyone with signs for good directions. Big parking for long or short stay. Connected with city centre by train, underground and buses.
Love to travel by Heathrow again and again.
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It is very spacious, clean and the multiple signages make it easy for first timers to navigate their way in the airport. The staff members were polite and helpful. However, the air-conditioners at the UK Border weren't that much effective cause we were all feeling (could be that we walked for quite sometime🤷🏾♀️). The multiple shops in the airport are also helpful when you need snacks, last minute gifts and books to read while flying.
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I landed at terminal 3. The airport is huge!!! The immigration took quiet fast as there is officer who always tell where is the empty counter to go. Then I went to bus center as I had to take bus to Sheffield. For first timers, the labels and signage are good. It can tell you where to go. And from terminal 3 to bus center was very far. You had to go through tunnel that was beautiful with purple colour. And I was lost in terminal 2 as I wanted to eat halal food. So I had to go back to central bus station that was quiet difficult for me to find the way. Finally I arrived at the central bus station for national express and bought the ticket. The airport is so huge and it connects train and bus as well. Too bad I didn't find halal food here but I bought vegetarian food at the central bus station.
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