Reviews Frankie & Benny's

5
Kay W
+5
Just had a great meal here, decided to try the Viva La Vegan burger, garlic bread with vegan cheese, hot cookie dough and vegan cheesecake. I normally eat meat but after trying this tonight I realised I actually enjoyed the burger more than a meat burger. Vegan cheese is runnier than I thought but was ok, and the cheesecake was really good. We were served by Henry who was very friendly and made sure there was limited waiting time in between courses. Food came out quickly too.
4
Kat C
+4
great food...amazing service with really helpful staff
5
Nick Turner
+5
Great breakfasts and friendly staff, good value!
4
Jayne McVeigh
+4
Nice little F&B franchise. We've been quite a few times in recent months and after a dip in service and quality, this restaurant has definitely picked up. The food quality is good with increasing choice for vegetarians and vegans which is a plus. The service team are very friendly, especially Lorna, one of the Managers. Please keep up the good work.
5
Victoria Bates
+5
We had breakfast here today and served by the lovely Kim! She was super attentive, made sure all our needs were met and had a wonderful attitude :) Food was good and served fresh and quick, we even got a sneaky taste of some of the new pizzas which they will be potentially trialing for their new menu. Thank you for our great service today!
5
Julie Kelland
+5
First time visited, as my son told me it was under new management and shall we go. I liked the look of the restaurant, it was warm welcoming friendly and clean. The food was lovely and not just slapped together like some other restaurants. Our waitress appeared genuinely welcoming and helpful. The manager was observed being busy and part of the team. Definitely would recommend and go again 👏👍
4
Peter Balshaw
+4
Staff were very attentive and drinks were served quickly. I was disappointed with the Frankie and Benny's meatballs there was very little tomato sauce to go with the pasta and the meatballs were a bit dry without it. My wife had a salmon salad which looked fantastic. Still love the place.
5
Vaman
+5
6pm on a Saturday night and the place was full to the rafters. the atmosphere was electric, the restaurant was spotlessly clean and well lit, not dark and dingy corners like other places. We were seated in minutes,the service was brilliant, the staff were very friendly, helpful, jolly and happy. Given that the place was so busy we expected to have some wait but were surprised at the speed in which we received our food. The food was exactly what we expected, freshly cooked and presented well with huge portions. All in all a perfect eating experience for the three of us, Highly Recommended.*******************
5
Janene Davies
+5
We came here as a party of six for our grandsons birthday. The staff and service were second to none and the food choice and quality excellent. A special thanks to Lorna who sorted out our 7 yr olds spaghetti which had been sprinkled with green herbs which upset him. Without question and in a very pleasant manner reassured him that changing it was no problem. I would highly recommend this restaurant. We will certainly be back
5
Di Lowe
+5
We went for a family meal yesterday. We were greeted by staff quickly and taken to our table. The food cooked by the chef Jacek was lovely, our waitress Megan was very friendly and provided excellent service. Would definitely recommend and will be going again.
5
Jed RY
+5
Initially the most embarrassing experience when you've given them a suprise birthday cake at the beginning of the meal but then have to complain because no one has been to check if you've been served after an hour's wait ! Got served dry rubbish food complained about that! Then gritting your teeth for your child's sake to ask for the birthday cake to be brought to the table THE WORST !! Adding to previous review 6months on been today different staff/manager atmosphere has greatly improved food lots better 100 percent better from the last time I dined there...well done
5
Sam
+5
Absolutely Brilliant. We was served by “Olivia” and would recommend her to anyone. She went the extra mile to make sure we was served on time and every one of our worries was resolved. She arranged for a birthday song to be sung and candles in our dessert which was great. I would recommend this restaurant and staff member to anyone!
4
Ian Weaver
+4
The new menu design takes away the feel of a quality restaurant and place to go for special times and takes it down to a standard pub restaurant but the decor inside still provides a nice special environment to eat and drink, the bar area does let them down as a constant pile of dirty glasses along the bar waiting to be washed is not nice to see. Food was great and good selection of beers we had good time
5
Beverley Brannon
+5
We used the Taste Card Here, 2 for 1 on Starters, Mains and Deserts, I we enjoyed every part of or meal, no complaints at all, I can highly recommend the Steak and Fries, the steak was cooked to perfection, the best, most tender steak I have had in a long time, served with fries mushrooms and onions rings, all well seasoned, will be back for this again for sure. The staff were on the ball with serving food and drinks, very attentive but not over the top.