Uno Pizzeria & Grill

Typical chain restaurant. The food is never bad but to be fair its nothing to write home about either. The decor while cool it is very very dated. The location is perfect with a few garages within walking distance and for you cheapskates you can also score free street parking nearby. The size of the restaurant is smaller so it fills up fast. Our waitresses and bartenders have always and I mean always been on point. The hostess station is in the front so when eating at the first couple rows you may have someone inadvertently staring at you while you eat. Overall the place is definitely worth the price of gas to get there.

Place was completely empty, but surprisingly still had an abundance of staff. I was confused as to why so much staff was there when it was completely dead. They were quite loud and just chatting. Food was unimpressive. Chicken scampi tasted like cheap Chinese food and we had to send it back. Dessert cookie seemed to have been cooked way too long as it wouldn't come off the pan unless we scraped mightily. Allie was our waitress and she was very personable and friendly, can't hold the negatives against her because she did her job great. If you have other options, eat elsewhere. Food may look good, but taste and overall experience is severely lacking.

🤣🤣🤣 We were here before a show at the Centrum... Ordered a Tito's soda and something for the wife. Ordered food shortly after. They said the bartender was new and it may take a minute for the drink. No problem... We finished our meal!! Lol.. no drinks. Waitress just kept saying it'd be right there. Never came. We ordered a beer after our meal was finished. Drinks came when we were a quarter way through the beers. Just crazy stuff.. Our mistake for choosing Uno's when there was way better places in the surrounding area... 🤷‍♂️

I love the quality and authenticity of Uno's Brand as a whole. But unfortunately this time my restaurant experience was not nearly as good as our food. Due to unfriendliness of the unwelcoming staff. My daughter and I came to the Worcester Location on Feb. 16 @ 2 PM. After I opened the door of the entrance into this business establishment for my daughter, we were met by (six) of a mix of personnel near the registry, all who saw us as we walked in and did not once say "Hi, welcome to UNO's!" to us. Instead all six, three behind the booth on the right and three others along the front of the booth area, again on the right, talked amongst each other and watched as we walked up to the booth as we said "Hello, may we be seated?" Horrible. Place was completely empty. Nobody in the dining room and maybe one random by the barstools. Staff was downright MISERABLE. Not one smiled or was welcoming. Except our waitress; Sherezade A. She did her job well and affected positive change in our experience dining at UNO pizzeria and grill of Worcester, MA. Food was good, certainly not worth it considering the staff was almost put out for doing their jobs. VERY disappointing. Maybe it was an off day... but for the entire greeting staff?? Suggest other options be considered.