L
Great coffee, friendly staff,some new tasty items on the menu
Reviews of Costa
Worthing, GB
Google: 17
J
Always friendly staff
M
Broadwater Costa has to be my favourite cafe here, it's such a welcoming and safe place here ^_^ the staff are so friendly and i try my best not to visit everyday lol!
E
The man that served me was really nice, the atmosphere felt calm and the texture of the drink I ordered was smooth (I got a frappé) An overall 5 star experience
H
Very friendly, always go the extra mile and it is a great place to sit down and relax with plenty of space.
H
I regularly frequent Costa in Broadwater and feel I have to give a 5* review. Some reviewers are quick to give a negative review but not so quick to give a positive review.
The staff including the Manager are super friendly, always offer great customer service with friendly smiles all round, even when they appear rushed off their feet at peak hours or understaffed. The atmosphere is always pleasant and my coffee is always served hot and to my liking each time.
I hope the lovely staff including the Manager at Costa Broadwater get the recognition for their hard work and great customer service.
I recommend Costa Broadwater, especially if you want a friendly hot cup of coffee.
K
Always visit the broadwater branch as it’s always a lovely experience. The staff are always welcoming and engaging. Some of the best customer service you well ever receive! I was served by the store manager who even though looked very busy, took the time to ensure she gave excellent customer service herself. Very impressed and will definitely continue to visit in the future. 10/10 would recommend 😊
T
Very quiet which was lovely. Unfortunately tables were dirty, not cleared or wiped over which made it look dirty and not smart. Staff were friendly.
R
Always greeted so nicely here. Lovely drinks and kind, helpful staff.
R
It's not the friendliest Costa I have visited but the staff were polite enough. The coffee is as you would expect
J
Staff are always really friendly and serve lovely coffee! Also think the reward app is great!
S
Always noisy and usually quite full.Helpfull and cheery staff who give excellent service.
L
Great friendly staff. I had my stick and they were so helpful asking if I wanted my purchase carried to my car. They had run out of cream (on hot choc) and were so apologetic. When I explained it was for the homeless man, the manager said she would personally go out and apologise and take him coffee when she finished. They helped me choose some food for him and packaged it up in a little bag so I could easily carry it over for him. One thing I did notice which I havent in other Costa's is that there is a nice amount of space around the till and counter area, making it much easier if I was in my wheelchair. A lot of coffee shops have the seating crammed in and not a lot of room to move around, but this shop seemed to have plenty of room. I certainly will go back!!
S
Always a great customer experience here. Majority of the staff always take time to talk with my little boy (which is a massive bonus) I rarely have to tell them my order as they remember. All this means we'll keep coming back
S
One of my favourite hang outs in broadcaster (worthing in fact) so much better than the filthy Starbucks down the road. I can always get a seat but don't feel like it's a ghost town. They always make a great flat white too!
K
Clean and tidy but understaffed service area on my visit. One young person serving while other staff appeared less busy in the cafe so could've helped him.
Despite this, he coped well.
T
As someone who is an avid coffee drinker and lover of cafes,
I adore this cafe.
The seating is nicely spaced apart and the lighting isn't too harsh.
There are seats by the windows and at the back a kind of tucked away corner.
Some of the staff are friendly but I think some of them are new and still learning as they aren't as inviting.
The decor is very nice and their bathrooms are clean.
Food and drink up to Costa standard and many plug sockets to choose from with free WiFi.
There's a few tables outside for seating and a large choice of sofas, chairs and high chairs inside.