Sundaes The Ice Cream Place

They create the most beautiful special occasion cakes and the young lady made my daughter’s Bridal Shower cake with cherry blossoms 🌸 on it which was so beautiful. The I’ve cream is so fresh and creamy and we love to add chocolate crunchiest to everything and chocolate fudge. We use them for every special occasion.

MIND BLOWINGLY AWESOME!! I'm pretty sure everyone I met in New Jersey told me about Sundaes Ice Cream and I'm so glad they did!! They have so many unimaginable flavors and way to enjoy them that its impossible to describe them all. You can get any flavor in hard or soft serve, you can get think or regular shakes, you can make parfaits, you can mix in candy, you can get Italian ices, and cakes, and on, and on, and on. The line on Friday night is at least 30 people long, but well worth the wait! I had a peanut butter, thick ice cream shake, with peanut butter cups & oreos. My gf had a birthday cake batter sundae with hot fudge. Both were incredible!!! The portions are generous and the prices are unbeatable. I will be back as soon as I can!

I want to start out by saying, I love you guys and have never had an issue at ANY Sundaes location. This is a staple in my wife's family and I have since made it a staple in mine. However, I called in an order today that I always call in: two pints, one strawberry cheesecake and one pb cherry vanilla, flavors down the middle. Immediately when ordering this, the girl over the phone (who I'm assuming is the manager) became hostile. She had no interest in giving me what I had asked for from the beginning, complaining that they don't do that on pints but she'll try. Again, this is something I literally always order, especially ever since quarantine started. Then, continuing with her attitude, she tells me to give her 45 mins-1 hour for the order! I was taken aback: for ice cream? And nothing too crazy. I said to her, that long? She proceeded to lie to me that there's a line outside and it's very busy. While I understand a lot of orders may be coming in for 4th of July, I knew for a fact that it wasn't busy outside as I had just passed by merely minutes before. I even have a pic below showing how "busy" they were minutes after my call. She became even more hostile and began yelling at me. Not something I wanted to deal with over ice cream. Frustrated and upset, I hung up. She called back, still with an attitude to confirm if I wanted the order. I told her I'd get my ice cream elsewhere, thanks. She said, "Good! We don't need you!" Wow! That's a harsh thing to say to a customer over the phone. I work in customer service. If I said that to a customer, I'd be fired on the spot. However, regardless of the way she acted, I love your ice cream and will continue to come back. But, I wanted all to be aware of this issue. If you'd like to reach out to rectify, I have no problem removing this. Thank you!