Papa Johns Pizza

I love the Papa Johns. Always a consistently good pizza. I don't know if it's just the Andover location, but it is absolute trash that they have the time to answer the phone just to tell me that they will not take my order unless I order online. Ill understand if you tell me I have an hour wait, but don't answer the phone to turn down my money. Whoever manages that place should be fired, and if it goes under, I hope it shocks no one.

This Papa Johns seems to struggle keeping staff nevertheless they always have my pizza ready when I order ahead. I would advise playing upon arrival to assure they have not given your pizza to another customer (happened previously). The customer service at this place is always suitable for fast food, if anything they all work together in order to deliver for the community. I am sure of this papa johns ever had a full staff they would excel!

The pizza was the best I’ve had from PJs in a long time. That said, my order was taken over the phone by an employee named Italia. She was nice enough, but seemed annoyed that I had called at all. Upon arrival to collect my order, I learned there was a misunderstanding about the total cost of the order. I was willing to pay the higher price, but I was greeted with a rude attitude when I asked about the discrepancy. I was caught by surprise, given the amiable attitude I normally receive from other employees. Overall, a good food experience, but at best a mediocre customer service experience this time.

The worst customer service we have ever received. We called in a head for a pizza to be pick up @510 pm Saturday. Their response was we can't have it ready until about 6 pm. If you are short on help, hire some more. This is the store in Andover ks. We will never order from them. They dont even deserve a one stare.

The person that waited on me when I picked up my pizza was very rude. I had bought an XL pizza and asked for a couple extra Garlic Butter causes and I was told that 1 is all it comes with but would give me one more. I explained to them that I would get one 1 a small and an extra large is like 3 times as big and they said to me that's all I get. Very unprofessional in my opinion. One more thing too, they only gave me 1 peperchinni pepper that is unacceptable to me.