The Rustic Kitchen

Quiet but a lively atmosphere, great background music and songs preformed by local bands. One of my orders didn't properly go through, however the staff were absolutely incredible in fixing the error and were very accommodating, I wish there was more customisation in the orders but that's only a personal opinion. What they do now is already high quality.

Now I’m not a foodie critique nor a connoisseur but I likes what I likes and honestly the Smokin Burger is probably the best burger I have even eaten. It holds itself well in the bun but just ever so slightly messy enough to make it a proper burger (without half of it dripping down your sleeve). Meat itself was packed full of flavour, juicy and moist but perfectly chargrilled and nicely smoked. The Buffalo Fries were immense, with great flavours and a little bit of heat. Found the staff and waiting team friendly, welcoming and warm. Nicely laid out venue with Indoor and outdoor catering. We dropped in on Wednesday without a booking to find it was quiz night Wednesday. Quiz nights are not really my thing but wasn’t too loud comparing, subtle and non invasive if you just wanted to eat. Food and vibe was so good we went back the following night to Thursday Open Mic night. Great music, some amusing singing attempts and others worthy of X factor performance. An all round good family restaurant with lively fun vibe. Rustic Kitchen draws not just holiday maker crowd but the locals too. Will defo go back

One of the most refreshing places I’ve visited in a long time, amazing atmosphere, brilliant menu and a great choice of drinks, the bar seems to have a lot going on in the way of entertainment with the most welcoming staff I’ve had the pleasure of conversing with, an absolute must do if you visit bewdley, will definitely become a regular visitor ☺️

2 years ago I wrote this review. I can say hand on heart that the service has improved 10 fold . Staff are attentive and alert, aside from the obvious ques and wait times when it busy this place is a dream ! We did the quiz for the first time weds and it was BRILLIANT ! Food is still consistently AMAZING! 10/10! ****************************************** (2years ago) The first thing I want to say is that this would be a 5 star review if I was solely talking about the food. Have never been dissatisfied with anything we have eaten from The rustic. All the food is exceptional. That being said I am so so let down time and time again by the service here. On numerous occasions when placing order for take away I have had an extended wait for pre ordered food. ordered for pick up at a Specific time. Today I have stood and waited for 15 mins with no acknowledgement from any of the staff here. I approached the bar after 15 mins, who then radioed the kitchen and told me to go back to the window. My food was presented 5 mins later. It wasn’t as warm as it would have been at 6 when it was likely ready and waiting in the kitchen. but still the burger gets a 10! I am not unreasonable and I have worked in hospitality myself for many years so am not trying to be harsh. But just to acknowledge the presence of a customer would go along way in my book just a simple “we will be with you shortly” or a “we’re running a bit behind” The staff are so friendly and I understand it’s busy I think some more basic training would go a long way. 🙃

Fantastic place. The service is so great, extremely friendly and attentive. The food is "fast food" in a way, burgers, chips, pizza, but really good quality and extremely tasty, not unhealthy. The burgers are exceptional quality. Great value for money. Lovely seating area outside, very nice and clean inside. Live music every Thursday.