Excellent service. Happiest and the best customer service ever received. Customers happy, everyone leaving with a smile due to the happy service. (SEAN taking the orders with his hair tied back an asset to Costa). He should be customer training Manager. My fav costa. Other costa at next...rubbish. take away only at 3.30pm, when they shut at 5pm.
L
linda keatley
Google
a month ago
4.0
It was small inside and a bit dark. Service very good. Was clean inside. Have been in a few more times.
S
Sun Shine
Google
a year ago
5.0
First time visiting here. We were given a lovely warm welcome even though it was very busy that day. The guy who served us was happy and extremely helpful to our needs. Nothing was too much trouble. We will definitely be returning. Great first experience 👍🏽
H
Hannah Watkins
Google
4 days ago
5.0
Had a fantastic experience yesterday, debating on whether to try the new ice whipped latte , and Wayne and another lady (sorry I forgot your name!) were fantastic in giving us opinions and so patient while we faffed about choosing!’ Fantastic customer service!
R
robert cross
Google
2 weeks ago
5.0
It is a perfect place to take a well earned rest whilst shopping. Great cheerful service, nothing is too much trouble for the staff. I would thoroughly recommend a visit here.
D
David Somen
Google
3 weeks ago
5.0
Costa Costa upstairs at Next is just a joy to be at. Relaxing and with a good view through the windows. The young staff are pleasant and enhance the atmosphere. Costa Coffee of course is always good :-)
E
Emma Wilkinson
Google
2 months ago
5.0
Went on Saturday for my birthday and ordered kit kat hot chocolate and the customer service from Sean was amazing
H
Hollie Beth
Google
3 months ago
5.0
Friendly staff who serve customers efficiently with indoor and outdoor seating options.
V
Valentin Popa
Google
3 months ago
5.0
Nice shop with good products
R
Richard Williams
Google
4 months ago
5.0
I travel a lot with work and regularly frequent Costa. First time I’ve been to The Fort. Julie was beyond friendly, helpful and just a delight. Very very good at her job and is an amazing asset to the business. Happy Christmas!!
L
L L (Sweetsap)
Google
4 months ago
4.0
Always top quality service from staff. My favourite place if I need freshly ground coffee on the go or hot chocolate 💯 thanks.
D
Deborah Morris
Google
6 months ago
5.0
Lovely big cup of coffee was empty when we went in there, soon filled up, thou
Service was great friendly staff and quick to do the drinks
C
Chris Vanilla
Google
2 years ago
4.0
Great little Costa. Only issue when I visited was that the toilets were out of commission so we had to walk right over to the far side of the retail park with 2 little kids in tow: not easy #crosslegged
W
Waheed Rafiq
Google
4 years ago
4.0
Got served in the morning on Sunday 10:15 am no queues , nice and clean store counter/ behind the counter. Over all much positive experience than before. Staff were polite when serving.
S
Som Som
Google
4 years ago
5.0
Amazing service from the costa at Next always, never let me down regardless how busy you guys are. Thank you today for grounding my coffee beans. Keep up the hard work and big thank you to you all!
