Best customer service EVER! Arran was amazing. He was patient, attentive and has a great sense of humour. He helped my moody son, who absolutely HATES shopping, get fitted for his first 3pcs suit, with a shirt, cufflinks and tie. Best Next experience I've ever had.
I went to pick out shoes in Clarks in the Next store. Amelia was sweet and very helpful. She made sure we were taken care of and make sure check out went smoothy.
I brought my 4 year old for his first shoe fitting at Clarks. It’s a nice little store with lots of choice for kids. The assistant was friendly and he was happy to let her measure his feet. I was also given advice on the best size and shoe. Walked away with some cute trainers that were on sale. I think this will be our regular Clarks now. Family friendly and not too busy. Only strange thing was when the store assistant questioned my fertility which I thought was a bit weird.
Good spacious store, variety of products, great sales! Would definitely recommend 👍🏻
Clothing is accurately sized. The people treat you nicely. Bit pricey but you get value, clothes last long and are made of good material. I've had a next shirt for 3 years. Also, the t shirts are some of the best clothes I've seen. 6£ or 10£ for 2, in fashionable colours and cut flatteringly and true to size.
Staff are friendly helpful, always go out of their way to help you. I had a young man carry my coats for me showing me where the lift was as I have arthritis and it was pretty bad. It was so nice to be helped by someone who was so genuine. Good choice of staff next.
Nice tidy store. Plesant staff
Nice shop friendly staff just gutted not a wide choice of girls age 10
I really value this branch of Next..its wonderful to have it so close to home..
Staff are invariably pleasant and helpful..
My only grievance is there is now no designated point to return goods..so my last 2 visits have meant a long wait while both tills are used for returns..
Staff have apologised for my wait on each occasion, and obviously it isn't their fault..
So, Next management, Selly Oak,...please designate one till for returns..and one for in store purchases..
Always attentive staff when l go in, and ordering clothes what are not in stock on the shop floor is also very quick, sometimes at the store the next day. Your custom is always appreciated, hence why l love shopping in Next.
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