Shake Shack

The food was good. If you get the Shack Attack chocolate concrete you better like chocolate. It is very very rich. I liked it so much that I forgot to take a picture of it. The fries are very good. I think it is the way they do the crinkles that makes them unique. The burger is decent. The hot dog is nothing to write home about but it was tolerable. I would say the food is worth a visit. When you come into the store for the first time don’t be surprised if you don’t get a greeting from a person. You place your order on a computer screen and pay with a card-reader. They will text you when your order is ready. Both times they notified me that the food was ready it was a false alarm and I had to stand waiting for a few minutes. It was no big deal but the whole thing is very impersonal. Some people like that so it is what it is. I2024 update. The ordering system is still confusing. Its all overrated now.

Great place just HATE the way you place an order. I understand everything is virtual but I don't trust the machines and it's Is confusing where and how to get your food but the taste of the food does make up for the confusion once you navigate the crowd and weird interior layout. Oh and the parking to get to the location is AWFUL. You leave your life and the condition of your vehicle in GODS hands as you try to eat so I guess in a way it's like hunting. Ish??

We love Shake Shack and it's always busy. The food is always fresh and the orders accurate. The only problem is the hoards of older teens who take over all of the order screens, laughing, giggling & playing around and without any concern for the line growing behind them. This has happened several times at this location and it's frustrating for the customers and staff. These young women are late high school age and should know better. I hope management is willing to protect their employees & better serve the customers by requiring these girls use 1-2 screens and quickly place their order for the convenience of the rest of us.