Moe's Southwest Grill

I give this place one star because not only did I get attitude from the employees, so did this sweet little old man in line. I wasn’t greeted, I wasn’t even spoken to. Not even a smile. Either they are very unsatisfied with their job and pay, or they just aren’t decent employees. It’s called customer service for a reason. I really hope the employer has core values for them to follow by. Those are really important. At least clean and set up enough tables for your customers.

First Food Poisoning Experience. Ordered two burritos for me and my boyfriend. One chicken, one beef. He started feeling queezy and I actually vomited. I had to go straight to bed, the stomach ache was that bad. I should have turned around because the customer service was horrible too. It was almost closing time(7:30pm when they close at 8) and the workers (younger aged kids) were literally upset that more customers were coming in. One even turned the “OPEN” sign off at like 7:35. Another was being straight rude to a women and her son who came in to use the restroom(ignoring her questions about unlocking the bathroom for them). ANOTHER one(who made the first half of our burritos) was cussing up a storm for some reason but I couldn’t figure out why. He was just rude. I never write reviews, but bad food and customer service all in one setting is enough for me.

Food is good. It's the management that's the problem, just like the other reviews state. Never going here again because I was scammed. I don't know if she did it by mistake or if it was on purpose, but she charged me for 3 tacos, when I only bought one. She put my food in the box, so she should've known. I don't mind donating money to people that need it, but it doesn't feel right to have it stolen from me.

I've got to say I was very disappointed. Went in for lunch today. First time I'd been to this location. I really felt like they skimped on the food! And I'm still trying to figure out how an $8.99 burrito and a drink came to almost 16 bucks. Perhaps you should change the pricing on your wall menu. The food was good for sure but that's the smallest burrito I've ever had in a Moe's! Seriously it wasn't much bigger than what I would get at Taco Bell, but way more expensive. Very sad experience, and way more expensive than I anticipated. They were way too busy to try and talk to management...