Tony Soprano's Pizza

This place is RUDE! So it was my first time ordering from this place bc someone from my apartment complex recommended them to me. I placed the order and I asked the girl who answered the phone to cancel the chicken finger platter in exchange for wings. She said “okay. That doesn’t come with fries.” I said that was okay and I also ordered a Stromboli. My total came to $40.63. I kind of wondered why it was so much for a Stromboli, wings and fries but I assumed maybe it was the delivery charge. Once my food gets delivered, which took almost 1hour & 30 mins, I noticed I had a Stromboli, wings, fries, and the chicken finger platter which included fries. I called back to give a little constructive criticism and to let her know she messed my order up, I was charged for food I didn’t ask for and that my wings and Stromboli was burnt! Of course she reassured me that she repeated the order back but I know she didn’t and based on the fact that there various complaints about orders being messed up I can assure you she DD NOT REPEAT MY ORDER back. Had she did I would’ve reiterate that I didn’t want the chicken finger platter. She said she didn’t want to argue but would ask her boss to give a discount for the burnt food. Seems like they wanted to pass the buck! She got back on the phone after placing me on a brief hold and said “well the owner said he made it himself and it wasn’t burnt.” *PLEASE SEE PHOTOS ATTACHED* As you can see it’s greasy and BURNT! I’m okay with paying for my food. I don’t care what the price is but I want it to be worth it. I would’ve patronized this pizzeria and gave them a second chance had they would’ve corrected my order and at least gave me a credit for the next time I placed an order. I’m a business owner and that’s how you get returning customers, not by calling them liars! Now I’ll be disputing the charge with my bank once the charge is out of ‘pending’ status because I don’t like to be treated with low standards and I hate to be called a liar! This place is a disgrace and with a potential lockdown approaching they should be conducting business as adequate as possible to bring in business in case they’re shut down during the next lock down. Someone needs business training and they need to FIRE the girl who takes the orders immediately!!

this place is amazing! the service is great! the girl taking the orders over the phone was so sweet and got everything just how i wanted it. she reviewed my order with me before ending the call, and made sure to ask questions to make sure everything was just right! they delivered fast and everything came hot and cooked right. would definitely recommend this place to anyone and will definitely be ordering again soon!!

I order here all the time but today the food was better then ever before. The girl who answered the phone and always very sweet and very helpful with giving new suggestions and making sure i get everything right. The delivery is always very fast so i get my food nice and hot and the drivers are always super nice. One of the best pizza places i’ve been too!!

Definitely not the best sopranos in the area. Delivery takes a long time and the food is extremely greasy. I love sopranos wings and this is the closest one to me so I ordered here a few times BUT the pizza is inedible due to it dripping with grease. And the last time I ordered, even the wings were extremely greasy. So I'd suggest trying a different sopranos location.

We ordered a large pizza and the appetizer sampler. It took 1 hour and 15 minutes to show up. The food was barely warm. The cheese on the pizza was firm and it wasn't cut fully. The mozzarella sticks and all the fried apps were barely warm and soggy and freaky. It was obvious all the food was sitting for a very long time somewhere before showing up here. I am shocked how bad the overall experience was considering the high rating this place has on GrubHub. We won't be ordering from here again. It was the first and last time. What a shame. I'm sure the food would've most likely been good if it showed up within a decent amount of time and was hot and fresh, but it wasn't.