Nothing Bundt Cakes

I was really disappointed on the customer service. I walked in to pick up my online order. There was a couple being assisted by a different person and I walked up to the register where a different person was standing and the person didn't acknowledge me, didn't greet me, she just walk to the back. I decided to look at some of the gifts they had and I was really interested in buying some things but when I was finally helped the person put my things on the counter and didn't even tell me my order was ready. I literally grabbed my things and left. I would've purchased so much more if it wasn't for their lack of attention and customer service.

OMG. If you haven't tried this place out, you are missing out on a lot when it comes to cakes. They have quite a few flavors to choice from. Also have sample of the day that you can try before buying. My personal favorite is the lemon favour. They also have mini Bundt cakes that you can pick and choice to make your own dozen. I love their little collection of sippy cups, mugs, key chains etc. There are benches just a few feet down outside where you can sit and enjoy your cakes. The place is clean and the staff is friendly.

Nothing Bundt Cake is so unique in its own way. The personal size is not as small as a cupcake and not as big as a small cake. It is just the perfect size for your craving. Enough for one in my opinion! Nothing Bundt Cake has awesome flavors, white chocolate raspberry, vanilla, chocolate chip, lemon and more! I really love the cream on top of every Bundt, so sweet and so creamy! The Bundt it self is very moist even after you put it in the fridge. So, I have been to this location in Brentwood, this was my first time, guess what I learned, they have gluten free y’all!!! Amazing!!! Only thing that disappointment me when I came was, I got my momma a birthday Bundt and came home there was no flower on top. Didn’t know that was separate purchase! Also, there’s certain time they stop wrapping Bundts in a bundle and If you wanted the bundle and wanted the wrapper it’s a separate purchase and you have to do it yourself. Oh well.

My daughter ordered a cake on Saturday. Was told the cake would be ready no earlier than 2:00 pm to pick it up. She got there at 2:30 pm. The “assistant” told her the cake was not ready and to come back in 30 minutes. My daughter came back, picked up the cake, with the wrong color bow and missing the sentiment flags. After some back and forth they begrudgingly gave her the sentiment flags (keep in mind her receipt showed EXACTLY what she ordered. The kicker is the owner (or manager) told my daughter, that she basically was going to believe everything her assistant said and nothing that my daughter said. On top of it, the marble cake we ordered was NOT marble, unless they make it now with cinnamon! Very disappointing! And I’ve spent hundreds of dollars there in the last year with graduation parties, going away parties, and birthdays. We will not be back and that’s a shame - over a $37.50 cake! Not even an apology!

The customer service is really good here. I actually thought maybe I was missing something not being a huge fan of these little treasures, nope after my big gift purchase I'm still not a huge fan. I'm not a fan of vanilla anything and although the cake itself is super moist, the icing completely turns me off and is really, REALLY sweet. However I do believe I saw a 'naked' cake advertised; that would surely be my favorite.