Chipotle Mexican Grill

Used to be a good spot. Always had a long line. Started ordering ahead to avoid the lines. The last few times I have been there the quality was way downhill. I ordered a burrito and it was about half the size as they used to be. Figured it was a one time thing, but the last time I ordered ahead and grabbed a burrito it was even smaller than the one before. Not just nit picking and a little smaller, like half the size of a normal burrito not even the length of a cell phone. It was mostly just folded tortilla. Hope they can step it back up but time will tell.

I will never eat at this location again (century blvd) We waited 10 minutes for only one person in front of us and I wondered why because there were 5 employees that I could see. An employee was literally eating chicken being chopped up with no gloves on, with her mouth open... (I later learned it was the manager). When I asked if someone could wash the tables (they were all filthy but no one was seated in the restaurant) the "manager" yelled at me because I apparently crossed a line leading to the kitchen. When she came out she shouldered me when my back was turned (I was getting a drink) and then said Scuze meee-- that's when I found out she was the manager because I then asked for the manager. She would not give her name and was not wearing a name tag when I asked for it. I had planned on calling the incident in but I decided not to. I instead decided that my family won't be eating at this location ever again. This was our second time visiting this location in a month with terrible service and wait times. We love Chipotle but we won't go to the Pittsburg location ever again. I suggest the Lone Tree Chipotle restaurant instead. We've learned that Lone Tree Chipotle is cleaner and the staff more courteous.

Very disappointed. Asked for vegi 3-pointer with carnetas, got lots of tomatoe Salsa instead. The other order was correct. If the crew can not understand vegi over salsa, then I don't know what they're doing. Take care they make your order correctly. It's going to be a long time before I come back. Not worth the cost.

I used to adore chipotle but today, when I found a BUG, yeah thats right a BUG in my quesdilla I immedietly spit it out, I am disgusted by the fact they did that. What bug you ask? A LETTUCE BUG. I was thinking the same think, they wash their lettuce. Right...? Now I cant even look at chipotle without throwing up. I am disgusted...😔😔😔😂😔😔😔 I have a medical exemption because of chipotle. Please get urself fixed man.🙄🙄😚🙄

If I could put zero stars I would. I ordered online , when I got there stuff was missing so had to ask for it and wait. Got home to open my bowl and it had nothing in it that was supposed to be. The sticker clearly says what’s supposed to be in there but only meat beans and rice. So disappointed that they don’t pay attention

I eat here very often and I am always pleased, but when I order off DoorDash, I keep receiving an empty cup in place of drinks such as a lemonade or San Pellegrino, which doesn’t make sense to me. If you have a shortage of an item, you should be sending a replacement, not an empty cup. I tried talking to the assistant manager about this but he didn’t seem to understand that I was not complaining about not getting the drink I ordered; I was complaining about only receiving an empty cup. Besides that issue, everything I’ve ordered has been great as always.