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Takeout
🍽️
Dine-in
📅
Reservations
♿
Wheelchair accessible
♿
Accessible restroom
😊
Casual
🛋️
Cozy
👥
Good for groups
📊 Popular Times
Not busy
Moderate
Very busy
Contact Information
📞
Phone:
+44 1277 849800
🌐 Website:
https://caffenero.com/us/
📍
Address:
28 High Street, Brentwood
📷 Photos (11+)
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Google Reviews
291
Google reviews
Super helpful staff this morning. Thank you 😊
Google
We placed an order for delivery via Deliveroo. Our order arrived within the time stated. Most of what we ordered arrived, except 2 fresh fruit salads. In the bag were two cards apologising that they were not available and asking us to call in store with the cards and have a free coffee. A very nice touch, just an apology was nice. Food was really tasty as we're the drinks and I'm very fussy. Our hot food and drinks were in one bag and cold in another. Not our first delivery from here and will certainly not be our last. When I have visited, not since before Covid lockdown, I have always found staff to be extremely helpful and willing to do what they can to make your drink exactly how you like it ie strength etc. I'm in a wheelchair if I'm with my carer at the till they will always offer to carry our tray to our table. Staff and other customers always open the doors for us if they see us approaching.
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Google
Staff are very friendly and helpful. Always go the extra mile to help.
Google
i was good i also saw a lamborghini
Google
Caffè Nero is my favourite of the chain coffee shops. Their coffee is good and their pistachio lattes are delicious
Google
Overall I have a positive experience at Caffè Néro Brentwood. Occasionally, like today, they do not really listen and do not give me what I ask for… also I tried to give the young woman change so as to get a round £5 back, but she either didn’t want to or couldn’t work out how much was due me back… it was annoying really and now I have a wallet full of more change…
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Google
I come too this coffee shop most days with my Dog Crumpet. We like to sit in the window seats. Staff are lovely and help to make it a nice experience x
Google
While not my first choice (and I have no idea why) there is something less formal, less formulaic than the other coffee shop offers in Brentwood, the different furnishings of course help, but the area seems much more relaxed, more socially orientated than the likes of Costa and Starbucks. If your coming here to work or read on your phone etc the signal to the networks is clear, in the aforementioned coffee houses you can’t get signal in the majority of the building, here you can.
Staff are nice, the range of drinks is good.
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Google
The best coffee shop not just in Brentwood but I’d rather travel there all the way from Hornchurch. The staff is simply the best team of girls and boys in Essex and Havering. They serve 3 customers in one go working in unison. The manager is always bubbly and kind to the elderly and cleans tables whilst rushing back and forth.
Dogs are allowed and this makes for the most calm and relaxing coffee shop near and far with customers on laptops catching up with work as well.
They’ve recently added a young man to the team who has straightaway adopted the managers ethos.
Girls and Boys…thanks for making my coffee time all thr better with your service! 💗
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Google
Had coffee and cake here Saturday afternoon. Good coffee, tasty cakes and helpfulness staff.
The pillar at the counter and the cash pay points adversely affects selection of cakes and staff ergonomics. TD
Google
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