Visited here recently and what polite and helpful staff they have, I picked up a few garden plants, as well as returned an item not properly working , no questions asked, fully accommoding, replaced straight away, centre has a restaurant as well as to cafes to eat and drink so a great place to spend a few hours xx
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Lovely garden centre and food areas, if you don't have dogs!
I feel this centre could be more dog friendly, the dogs are only allowed in the garden centre areas themselves. Not in the food hall (which is all practically covered up anyway) or cafe areas.
You have to sit outside if you want to eat with your dogs, which isn't practical during the colder months!
I understand some people don't like dogs whilst they're eating inside, but maybe a compromise is a good suggestion?
Having another, smaller indoor area that is designated for those with dogs.
Maybe have more signs stating if the dogs bark excessively or are disruptive whilst in the designated indoor cafe area, they will be asked to leave. Encouraging more well trained dog's on the premises.
As for the food court, after my experience today, I felt very embarrassed being asked to leave when I saw no signs anywhere stating no dogs were allowed there, and got told by another member of staff that we could use the toilet facilities there, who knew we had dogs! It was a little confusing.
I do understand and will take my custom elsewhere when I have my dogs with me, but I feel some more signs and the "dog friendliness" here needs to be clarified, from my experience today. It isn't that dog friendly.
Had lunch and full English breakfast here last weekend. It was all cooked and presented really well. Definitely recommend eating here. We were in two different restaurants as breakfast was in the plant pot one.
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