Del Taco

I would give a negative star if I could! FINAL STRAW FOR ME - BACK TO TACO BELL!!! I can NEVER get extra lettuce even when I pay for it. Mrs owner yells at me in drive thru that I need to pay for extra lettuce. I would not IF I received the taco that is displayed on the menu! Today, I paid for extra lettuce but got 5 pieces of lettuce / 12 french fries in the bag - I counted them! Teenage manager advises she took my husbands order - receipt in bag - no it was not! Refuses to give me her name (corp policy - lie), refuses to give me corp number - "I can look it up" and hangs up on me! I called the customer service line to have Andrea laughing when first answered and hung up on me when I advised I wanted a refund from Brighton CO. I called back - Andrea again - this time I hear "Have a good day" and then a long silence. Why would you say have a good day if you were going to help me? When I told my husband she hung up on me, I will call corporate in the morning - she then speaks up. I did get a manager Michelle that was polite and took my complaint. I AM SO DONE DEALING WITH NASTY PEOPLE WITHIN DEL TACO AND PAYING EXTRA FOR FOOD THAT I DO NOT GET!!!

The food was rushed and not even filled. I ordered 2 rollers and got something like tortilla and some stuff. My epic burrito was cold and was rushed as well. I have been a del taco regular for over 4 years. The food has always been enjoyable and the service has been off and on. But tonight, the main girl who was black with short hair, said in front of me that she did not wish to do anything or take my order at the window. She then proceeded to be nice. If Del Taco wants my business and moeny still then I request better service and better food. This is unacceptable to have staff like this and I do hope it changes soon or I shall never even eat here again

I've been eating Del Taco for 40 years so it would be nearly impossible for me not to be satisfied...that being said, the General Manager of this location was amazing! She was super friendly, great customer service, and it truly felt like she cared. In the time that I ate my meal, she seemed to know many of her customers by name and also what they liked to order. If I was opening up my own restaurant, I would absolutely try and hire her!!!

This place sucks! Almost every time i have gone in to get a burger, they already turned the grill off. 6pm or 7pm and forward don't expect grill to be on. Although they close at "11pm" (always close early), I've been patient figured they will get it together and run the place like they are there to make money. Apparently, management runs this culture, as it has not changed in the years that I've been going.