Lost car keys. Staff were so helpful especially James, who spent so much time on the floor searching!. I found them in a pocket when I got home! Highly embarrassed! Thank y so much.
Great food and choice at competitive prices. Always clean and staff friendly and helpful.
Great quality food, which is worth paying more for but they do have some more affordable items too. The fresh fruit and vegetables are excellent. Lovely staff who are happy to help.
Great store, helpful staff. Please stop squeezing the white gluten free loaves onto a shelf that's too small as it only damages them. Trying to get them out without damaging them even more is very difficult.
Easy to negotiate the wide aisles, a great selection of products and some mix & match deals
A good food store in the busy Croft Retail Park, probably best for a top up shop, which is what I did. Nice cafe there serving lovely coffees, a limited range of heated snacks and cakes!
Not only is the food great here with the usual M&S excellence, but they have very caring staff too. When my 94 year old Mum fell in the store last week we were very well looked after while waiting a long time for the ambulance. The lovely manager has also called me twice since to enquire after Mum who is now recovering well in hospital after an emergency hip replacement. (Just to clarify, she simply overbalanced, no liability for the store) Thank you again to all of you who took such good care of us both last Thursday and for your thoughtfulness, Sandra.
I was served by Jane today 24/11/2022 excellent customer service. Polite and friendly she went above and beyond to help her customers and also spoke to her regular customers, giving them a moment of her time even though she was very busy.
I visit this store every Wednesday for shopping and always stop in at the coffee shop with my grandson. Sandra is so welcoming, polite and helpful and knows my order before I have to ask! She is a credit to Marks and Spencer. Full marks for customer service.
This is a great little shop. We go here every Sunday to pick up food for my son for his lunches through the week. The food is good quality with lots of variety. But what makes the difference with this store is the staff they are fantastic, very friendly nothing is too much trouble for them. They make shopping a pleasure. Smiling faces even when they have been in work from 5:00am.
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