Cafe Rouge

Corporate meal last night - Great food, ambience very chilled. Service was unfortunately unprofessional with waitress rolling her eyes when empty plates weren't passed quick enough - we were talking and there were 10 of us! Main gripe though was that when we asked for coffee at 9.55pm (we hadn't been offered coffee by this point) we were told that the coffee machine was turned off and that we could have instant instead. Not great really for a restaurant.

Went as a last minute Groupon deal, glad we did. We had 3 courses starting with beetroot tart which was tasty but had been put in the microwave which was a shame as you could really tell. I had a burger for the main which was really good, lots of flavour. For dessert I had the rhubarb crumble, again tasted good but had been nuked. If it was all done fresh it would of got 5 stars. Service was really good.

Got a Groupon voucher for Christmas and looking at the menu we were both looking forward to the meal. When we arrived, we were lead to the table and given a smaller menu without much variety, 3 of the 5 options were soup for a starter! Initial drinks were forgotten, the restaurant wasn't busy.... The food itself was good quality, just the service really let the experience down.

Came in for a few drinks and an order of fries. Place was empty and yet service was awful the fries never came yet they put them on the bill. Others received their food who had come in and ordered after us. No apology or correct bill without request. Then they took forever to take money and give change. I got the distinct impression l was not welcome and would certainly never return. Some of the people with me were tourists I hope this was not anything to do with the appalling service.

The guy on reception had the wrong attitude completely, unwelcoming and almost rude. We had a table close to the door that constantly being left open so a cold draft. Waiter was very nice but food was slow to come, overall we were not impressed. However when trying to get to the accessible toilet the door was partially blocked by stacked high chairs and spare chairs making it quite difficult to get in and out with a wheelchair making things even worse. There are plenty of other places that are far more accommodating and there was also a step of approximately 7-8 inches and no ramp so not easy to get a wheelchair in. Bad choice and lesson learned, we will not return.