Tony's Family Diner

Every year my family enjoys our brunch here. The service is good and the food is worth the wait! The portions of the food is a great amount and I never leave feeling hungry. On top of that the price is amazing! We have spread good rumours of the good food and people to many friends and family who now also attend this restaurant. My family and I will continue to make some good memories and continue to support this small business.

First time here. Overall poor experience. Home fries were good. Service was horrible. I had to go get syurp for my daughter after requesting it. Had to ask for water several time. There cheddar omlett was made with processed cheese not cheddar. There were 5 wait staff and 13 table. I have seen less staff with more table do a better job. This will be the only time I go. I received a response from you with an email address. It did not work so here is my reply you asked for. Good morning. I was at your restaurant this morning. I have been in the customer service business for many years. This morning is a poor example of service. Issues I had with this morning breakfast. Wait staff did not speak loudly or clearly with masks on Daughter breakfast was cheddar omelette. It was made with process cheese. Who uses process cheese and charges $13 Other daughter got pancakes. Server asked if we wanted syrup. We said yes and not one came back to provide it. I had to get it. I requested water before meal. Ate most of if before I asked another person for water. Table beside me requested HP sauce and got it right away. Food minus cheddar omelette. Was good. There are alot of places that provide good food but only few that offer great service. I had heard great things about your restaurant. Sadly the hype did not match the experience. I was polite as I could be and still provided a tip despite my service. This is My feedback and I will not likely be back. Have a great weekend