Tim Hortons
209 Pinebush Rd, N1R 7H8 - Cambridge
Cafe
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Google Reviews (8)
Every time, I order something else and get something else during early morning, for instance today at 2:20 AM I ordered 2 croissants heated with butter, but they didn’t make them heated. How dumb they are, it happens with me every time.
Google
When you visit on the weekend get ready to park and wait for your food if going through drive through. They would rather have an employee doing laps through drive through to boost their time than serve you. Waited close to 10 minutes and watched the employee do a bunch of laps.
Google
This Tim Hortons location is the WORST that I have ever been to. At 6:30am every single week day there is only one storefront staff. The inside backs up like crazy. The drive through wraps the building every morning. Don’t even bother stopping unless you can wait 20 minutes for the slowest staff to screw up your order.
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Google
Friendly and courteous staff. Accuracy of order was good and quickly put together. Store was bright, clean and inviting. Washrooms were clean & stocked. Staff helped & supported each other. Staff was younger and impressively professional and mature in behaviour 😊.
Google
I have attempted to reach the owner of this franchise on numerous occasions by leaving my number with employees and also the corporate complaint website all of which have been totally ignored. The fact that the owner has not responded just reconfirms the total lack of respect and appreciation for the people who frequent his/her establishment. The employee who literally threw my order at me must have taken her training directly from the owner. Please do me a favour and send a message to the owner by boycotting this location.
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Google
Shout out to the girl who handed me a cinnamon bun roll microwaved perfectly, today. You the best. This thang is bussin. Best tim hortons in the area no cap. And she gave me a knife, customer service at its finest. 🙏🏽❤️
Google
This is an awful location. Not enough staff at rush hour, runs out of basic breakfast items by 8:30am every other day. Slowest drive-thru ever.
Google
Updating my previous review. 3rd visit in just a week and used mobile app each time. Twice I have waited more than 15 minutes for my order (bagging a donut appears to be very time consuming). I searched all the reviews for this location and there are serious red flags that are being ignored.
Google
📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| Genesis Latin American Restaurant | 88% | 4.4/5 | 4.5/5 | 526 |
| Tito's Pizza | 91% | 4.6/5 | - | 104 |
| Firehouse Subs | 83% | 4.2/5 | 4.5/5 | 666 |
| Montana's | 73% | 4.1/5 | 4.0/5 | 1,728 |
| Tim Hortons | 70% | 1.9/5 | 1.0/5 | 606 |
| Otters Fish & Chips | 96% | 4.6/5 | 5.0/5 | 168 |