Dragon City Chinese Restaurant

If I could give a zero, I would. I have always gone here without an issue. The first time, I call cause my food is exceptionally oily and soggy. I was first told cause it had sauce on it. Then I explained the egg roll and the parts with sauce were the same way. Then my answer from the restaurants is as it is what it is. Then I asked to speak to the owner and was told I was rude cause while on the phone, I changed my mind a couple of times before the order was finalized. These people have zero customer service, and the food has been steadily declining. Beware go-to sun wui chinese restaurant all homemade with exceptional customer service. NEVER EVER EVER WILL I EAT THERE AGAIN, DISGUSTING

*Onĺine ordering - USER FRIENDLY *Variety of Food - ABSOLUTELY * Freshness - PERFECT * Requests - No Salt, No Pepper, well done chicken wings. IT'S ABOUT TIME *Pricing - AVERAGE depending on food item *Delivery - Online confirmation 60 min. *ACTUAL 34 min. (I timed them)THE Overall 4 **** because of the EXTRA CHARGES!

We wanted to make an online order to get the 10% off your first order, but for some reason it was not working and wouldn't recognize my address, we only live down the street. So we called and explained to them what was going on and she said we could make the order and she would give us the 10% off. Then we were passed to someone else to make the order, we explained that the last lady we were talking with said she would give us the 10% because the online ordering was not working. We got the total with the discount and ended the call. Not even 5 min later they call back saying sorry we cant give you the 10% off unless you order online or pick up. Sorry that your online ordering was not working but I guess that is somehow your customers fault. We'll order elsewhere thanks.

Normally a great restaurant, always prompt and fresh. However we ordered delivery today and that was not the case. Our ordee was placed by 610, and were told a 40 minute wait. No problem! Only issue is it was actually an 80 minute wait, and when it got here it was cold. Our order wasn't large, it was 3 combination plates. Not sure what was going on on their end, but a call saying it would be late or even just hot food would have been appreciated.