David Wright
KFC at the Cannock Orbital has long been a great place to provide great tasting chicken for a reasonable price. The building's reputation continues with succulent chicken, served at piping hot temperatures and with great timing.
This visit had some great interactions with the shift manager and what seemed to be either an Area Manager or Training Officer.
The environment of the store is very bright and open with a colour scheme based on KFC's logo and company ideals. A variety of different seating locations and types allows customers the option on how to experience their meal.
Staff interactions are nearly always a positive experience at this branch of KFC. Today's visit was no exception except maybe for one service assistant that gave off a feeling of not wanting to be at work at that present moment. However most of the staff seemed engaged and happy in their position.
A really good visit to this establishment, one that will be happening again in the not to distant future.
🍗🍗🍗🍗🍗Out of 🍗🍗🍗🍗🍗
Mark Russell
Visited on a lunchtime weekday, dined inside, relatively quiet. Table service was very fast, and food was good. Plenty of car parking spaces. Personally, I'm not in favour of how the recipe for the chicken skin has changed over the years, as it is now like a thick and bubbly batter, whereas I preferred the older style thinner and spicier skin.
Joanne Shaw
The person who greeted us at the tills was called Nicola at 5pm 04/05/2023 she was lovely helpful and we actually got the food we requested 10/10 and all I can say is it's a pity the staff at the hednesford branch aren't half as good,friendly and accommodating as they are at the orbital shame on hednesford I shall be using orbital all the time in future.
Michael
By far a favourite KFC of mine, food is nice, get served quite quick. Nice little drive to there aswell.
Teresa Bartlett
Great menu + tasty chicken as always. Very happy staffđź’Ą
Minerva Clews
Lovely staff, quick service even on a Bank Holiday and excellent food quality, hot and fresh. We live in Stafford and our local KFC is awful, this KFC has actually restored my faith in the brand:)
Iain Macpherson
We visited this KFC which is situated in a large retail park near to Cannock just off the A5. A decent sized car park with 2 disabled spaces and the entrance door has an electric opening mechanism which made entering and exiting easy with a wheelchair. The hand sanitiser at the entrance was empty of product which was a shame. Friendly helpful staff who got our order arranged quickly. We enjoyed our meal. The washrooms were clean and modern but we were warned by a staff member that the door lock on the accessible toilet was defective so we had to leave it ajar when we were using it.
Jessica Thomas
It was a lovely kfc my son enjoyed sitting in there to eat his food which was also really nice
Andy Astley
Really nice food . Very helpful staff ..quick service
robfalcon19 French
Nightmare, machine wouldn't let me select 2 different drinks with the 2 meals. Then asked for 2 digit table number, they're all 3 digit, no sparkling water, loads of excuses, good job the food was ok.
Jason Dooley
Loads better than the Walsall Wood one.
Great service, got the order correct and no anti social kids hanging around scaring my 7 year old!!!
Sophie “Cherry lips uk” Wain
Like a usual kfc. Quick service
Matty Holwell
Great food and lady taking the orders on the drive thru was very professional and helpful. Went there to try the double down, and had a large meal box for an extra 2 pound Inc with the burger! Amazing... Would recommend to anyone
Soph Bishop
Just been to kfc because I really wanted a krushum with my meal, got to the drive way and a lad who served was drenched rain went all inside on him.. terrible to see and as I ordered my meal I asked for gravy too they didn’t have any gravy or krushums, meal came the chips was freezing and the chicken pieces was rock hard, really bad customer service won’t be returning I will stick to my McDonald’s in future.
Martyn Collins
Shocking. Knew we should of gone McDonald's. Corn cold, coleslaw missing only good thing was the portion of beans and ice cream we got with kids meal.
Sheila Prince Was Davis
Just come out there dirty floor food everywere . Then went ladys toilets even worse . No hot drinks . Think need more staff get place sorted
Katie Pratt
Normally have a good meal from here but today however food was awful. Ordered 2 big daddy meals one without cheese as my husband can’t eat cheese, both came with cheese on. Luckily he could scrape it off. Food was stone cold and chips rubbery. Also member of staff serving the food was miserable. Not even a smile or enjoy ur food, just handed me the bag which I didn’t have hold of before he let go therefore nearly dropped it. No serviettes or wipes or salt in bag either.
Darren Howdle
Not impressed at all. Wouldn't even give it 1 star but that's the lowest I can go. I ordered a popcorn chicken and towards the bottom I found a dead fly. Won't be going here again. Would advise to empty food packets to check if anything is in there. They seriously need to check the packaging before putting food in here and up there game on the pest checks.
Jennie Hunt
whenever I go in there's always an issue , yesterday it was no hot drinks, icecream, or krushems !
the time before that they run out of chicken n they locked the front doors and we had to leave via the fire exit ďż˝
it's a joke !
Karen Kaz Jones
Lucky to get one star!!!! Stood inside waiting to be served - no one else in...drive thru was busy. Server ignored me and continued to do so for quite a while...ended up walking out and going to Mcdonalds!!!!!
Caz Price
Cannot fault Jamie (I think he is one of the managers) at this store. Had a slight issue Wednesday night but he went above and beyond to rectify this. So a massive thank you from myself and my children who are enjoying there chicken ďż˝ right now ďż˝
Lauren Aimee
Ordered through just eat 1 hr and 25 mins ago. No sign of food and they don’t answer the telephone.
Jason Phillip Donnelly
Absolutely the worst experience of eating out ever!!!
Placed order for large meals and got medium.
The staff where rude and uniform looked dirty, and some didn't seem to know what to do.
But the most shocking thing was finding pieces of metal mixed in with our pop corn chicken. We spoke to the manager who did refund and replace, but we where put off.
And the the restaurant as a whole looked dirty, outside tables, windows and floor.
I along with my family will never use KFC again as every time we do we always have bad experience of some sort.
Jade Bishop
Awful. Employed to take orders and pass over the counter but they seem to struggle with that!
Kevin Williscroft
Food ok.
Cleanliness was poor. Rubbish on tables, food & drink on floor.
Donna-Marie Marchelewska
Poor customer services - staff looked like they would prefer to be else wearher
Value for money what a joke 6 pieces of chicken was hardly any chicken on the bone. For 10.99 bearly feed a family of 2. And NO BUCKET
Since when will.not be returning again
Leighton Rees
so in 4 visits 3 of them had food missing off the order and when paid for large they were regular, missed a meal off the one and on two occasions in a week I was told we have no buns sorry, very poor standard will be going elsewhere, shame as I spend ÂŁ20-ÂŁ40 a week, complained via email 3 times without even a reply!!!!! puts shame on KFC as the food is fab elsewhere, it's December and still constantly wrong orders with poor service, sorry but that's it for my business still no reply after 5 emails!! Aweful branch
Tez-Boke Stokes
made a nice change than macdonalds, Terrific food and nice variety, def use again.
Jeff Corfield
Friendly , helpful staff. Very clean restaurant and tasty food. Our cashier was a credit to the company.
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