Wetzel's Pretzels

Absolutely delicious! Great customer service and great food. If your out for the day and want a quick bite stop by Wetzel's Pretzels you won't regret it! The cinnamon pretzel bites with cream cheese icing was to die for and the slushys were super good too! And it wasn't that expensive either!! 10/10 do reccomend!

So this is where we impulsively landed when I had skipped lunch while shopping with my mom and sister. Nothing better than salty, chewy and cheesy when you're hungry! I ordered the unsalted pretzel bites, which are conveniently ready to go (some places make you wait as they're made to order). I also got the jalapeno cheese sauce--delicious but it's pretty small and an additional $1.00+. Let's face it, these prezels/cheese are salt and grease heaven but the extra prices are annoying. The location of these places at (some) outlet malls aren't great because they aren't part of a "food court." I wouldn't go out of my way to return but I would return.

Ordered cheesy pretzel dogs, manager said 20 min wait..ok so we wait 25 mins pass we ask how much longer? Reply 20 mins they haven't been made yet, manager who mind you told us 20 mins to begin with now tells us she had no idea they needed them...she was the orginal person that said 20 mins! Now lying to our face. Then tells us we can wait if we like, ummmmmm no we already waited 25 mins for this and we'd like a refund. Her attitude was far from professional, she tried to lie to our faces and was inconvenienced that we wanted a refund. This woman had no business being a manager.