Pizza Express

Excellent friendly welcome, with the team member asking on arrival about allergies, which we had in our party. Both my children have multiple allergies (my daughter has an epipen) and are always well catered for at Pizza Express. The allergy menu was given alongside the vegan menu (we had another member of the party eating vegan food) , the kids menu and normal menu. It was easy to check through the meals for allergens although I did notice 'tree nuts' were lumped together- perhaps this would be feedback to pass along to HO that identifying which tree nuts are present in dishes would be a further step forward for those with allergies. We wrote down all allergens for my children so it was flagged up for the kitchen immediately. We ordered with ease, making a few amendments (e.g. no hummous with the vegan dough balls due to sesame allergy) although with a different waitress. Food arrived and enjoyed by all. Our pizzas had tomatoes on them to identify vegan cheese. Food was hot, delicious and we felt very safe and well looked after. I miscommunicated with the waitress about bambinocinnos and cows milk were ordered instead of oat milk- my fault entirely but easily rectified and all in all a very easy, stress free, enjoyable experience eating out (which is a rarity with multiple allergies). I wish other restaurants were as transparent as PE. Thank you again to Cirencester staff- both front of house and kitchen staff, we will be back again next time we stay in Cirencester ⭐️⭐️⭐️⭐️⭐️

I don't usually leave reviews, but the lady that served us yesterday (31/07) in the Cirencester branch at around 1.30pm-2pm was amazing! There was a large group of us, as it was a family gathering. We were all amazed at how attentive she was (sorry, I can't remember her name). She got us all drinks straight away, even though we arrived at different times (we are chaotic). Got the kids their food straight away, so they didn't have time to get bored of sitting still. My son has an allergy to diary, so she got him a pizza made with special cheese and got him a pudding right after. All our food was delicious, served in great time and remembered correctly. At the end, we all needed to split the bill different ways. She managed to remember what everyone had without being prompted and made the whole transaction very smooth. I am very impressed overall by the experience and her awesome service! Thank you