Some of the best hot chocolate I have ever had complete with free chocolate with each order. A lovely place with lovely staff and lots of delicious treats to choose from!
Love this cafe shop. They are brilliant with the social distancing rules and a friendly member of staff is there at the entrance to help.
Food cakes, chocolates and ice cream are all delicious, you even get a free chocolate with a drink.
What's not to like?
If you're stopping in for the cafe, have some spare time on your hands as the service can be a bit slow when they are busy, which seems to be often. That said, the coffee is always delicious and cakes are always yummy. Overall good service, including the retail side of things.
Lovely food and service is friendly, although can be very slow at busy times and you have to queue for quite some time. My only complaint is that they allow people to “reserve” tables by leaving one person sitting there whilst the other gets in the queue. Because I’m on my own I can’t do that, I’m not leaving my shopping unattended. I spend an anxious time in the queue watching people come in after me and get a table, whilst I’m wondering if there’s going to be anywhere left to sit when I’ve ordered my lunch. Not fair.
Great selection, extra discounts, popular cafe. Xmas shopping here is especially good - but there is always a full range of Thornton's products here, and multi-buy discounts. Cafe has nice coffee, lovely cakes, paninis, soup - always crowded though, unless weather is good enough to sit outside. Good sized accessible toilet.
A long wait in a queue but food good and pleasant staff. The added free chocolate and crisps a nice touch. Could eat in or out and I liked the choice of chocolate on sale especially that they put messages on chocolate bottles, teddies etc, not just Easter eggs.
This is a lovely cafe to eat me and my partner have been coming here a long time they have a good selection of toaties or a range of cold sandwiches and hot and cold drinks you get a free chocolate with every drink so that's even better. the cakes are delicious and all the cake is covered up which is good so the flies can't go on them high standards of hygiene . Staff are very friendly
Although a very busy Thorntons cafe the drinks were superb. Try to avoid busy periods as the cuecues are quite long and although theres plenty of seating it can be difficult to get a table. The shop sells its range of chocolates truffles and toffee, it also sells a limited amounted of icecream flavours. Helpful pleasant staff makes the experience more welcoming.
Popped in for a quick coffee and really enjoyed it. Each customer is given a Thornton's chocolate, a nice touch. I hope Thornton's appreciate their staff, the young ladies were lovely, chatty, friendly without being over-familiar.
Lovely coffee with free chocolate on the side. Lots of deals on coffee with cake. Lots of outside seating to sit and watch the world go by whilst having a break from shopping. Worth a visit if you are by the lake or at the football ground
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