A bit more organised than the London Road branch as Telford Road has a separate entrance for delivery partners so saves them all hanging about the front customer area, but the staff serving in the restaurant really need to cheer up ...miserable people with no please or thank you and act as if they can't be bothered!
Making an effort goes a long way.
![5]( "Recensione")
I recently had a wonderful experience at McDonald's, and I can't say enough good things about it! From the moment I walked in, I was greeted with a warm and inviting atmosphere that made me feel right at home.
But what truly made my visit exceptional was the exceptional service I received from Paige, one of the team members at this McDonald's location. Paige went above and beyond to ensure that my dining experience was not only enjoyable but also memorable.
First and foremost, Paige was incredibly kind and friendly. She greeted me with a warm smile and made me feel like a valued customer. She patiently answered all my questions about the menu and offered some great recommendations. Her positive attitude and enthusiasm were infectious, and it really brightened my day.
Paige's attention to detail was also impressive. She made sure my order was prepared exactly as I requested it, and she even took the time to check back with me to ensure everything was to my satisfaction. It's clear that she takes pride in her work and genuinely cares about the customer's experience.
What struck me most about Paige was her efficiency and professionalism. Despite a busy rush, she handled the orders with grace and precision. The speed and accuracy with which she and her team managed the restaurant's operations were truly commendable.
The food, as always, was delicious. McDonald's is known for its consistency, and this location was no exception. From the perfectly cooked fries to the mouthwatering burger, everything was just as I expected – and that's a testament to the quality control maintained at this restaurant.
In summary, my visit to McDonald's was made extra special thanks to Paige's exceptional service. Her kindness, attention to detail, and efficiency truly stood out. This experience has reaffirmed my belief that McDonald's is not just a fast-food chain but a place where customer satisfaction and exceptional service are a top priority. Thank you, Paige, and thank you, McDonald's, for a memorable dining experience! I'll be returning soon, and I highly recommend this location to anyone looking for great food and outstanding service.
Great Place! Recently renovated, I've updated pictures for people who want to see. Very clean and modern. Staff are still very friendly and helpful. Food was warm and served quickly. Plenty of parking to choose from. Toilets were clean on visit too.
There's only 1 downside to this restaurant. And that its not 24 hours. Of this side of Edinburgh, feel its a missing opportunity for them.
Okay and another minor one, the paper forks are rubbish at cutting pancakes 😊
Great food served fast while having lots for the kids to do. Kids loved the galaxy ice cream 🍦
Pretty good, this one. No complaints about the food, service or cleanliness. Still very busy but on top of it.
Clean and tidy, food was hot all good
Used drive through. Was busy but not kept waiting too long. Had rest in Car Park which had plenty of space. Wheelchair access into main building. All good x
Used drive through. Was busy but not kept waiting too long. Had rest in Car Park which had plenty of space. Wheelchair access into main building. All good x
Only issue is the drive through is very tight for larger cars other than that it's a McDonald's so you know what you are getting
Since the renovation this place is just top class!
Best Maccy i have been in Edinburgh!
Both the staff and the preparing of the food cant be better at McDonald’s.
Well done guys!
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