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Outdoor seating
🚚
Delivery
🥡
Takeout
🍽️
Dine-in
♿
Wheelchair accessible
♿
Accessible restroom
😊
Casual
👥
Good for groups
📊 Popular Times
Not busy
Moderate
Very busy
📷 Photos (8)
Photo 1 / 8
100%
Google Reviews (10)
Clean and tidy, food was hot all good
Google
I recently had a wonderful experience at McDonald's, and I can't say enough good things about it! From the moment I walked in, I was greeted with a warm and inviting atmosphere that made me feel right at home.
But what truly made my visit exceptional was the exceptional service I received from Paige, one of the team members at this McDonald's location. Paige went above and beyond to ensure that my dining experience was not only enjoyable but also memorable.
First and foremost, Paige was incredibly kind and friendly. She greeted me with a warm smile and made me feel like a valued customer. She patiently answered all my questions about the menu and offered some great recommendations. Her positive attitude and enthusiasm were infectious, and it really brightened my day.
Paige's attention to detail was also impressive. She made sure my order was prepared exactly as I requested it, and she even took the time to check back with me to ensure everything was to my satisfaction. It's clear that she takes pride in her work and genuinely cares about the customer's experience.
What struck me most about Paige was her efficiency and professionalism. Despite a busy rush, she handled the orders with grace and precision. The speed and accuracy with which she and her team managed the restaurant's operations were truly commendable.
The food, as always, was delicious. McDonald's is known for its consistency, and this location was no exception. From the perfectly cooked fries to the mouthwatering burger, everything was just as I expected – and that's a testament to the quality control maintained at this restaurant.
In summary, my visit to McDonald's was made extra special thanks to Paige's exceptional service. Her kindness, attention to detail, and efficiency truly stood out. This experience has reaffirmed my belief that McDonald's is not just a fast-food chain but a place where customer satisfaction and exceptional service are a top priority. Thank you, Paige, and thank you, McDonald's, for a memorable dining experience! I'll be returning soon, and I highly recommend this location to anyone looking for great food and outstanding service.
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Google
Great food served fast while having lots for the kids to do. Kids loved the galaxy ice cream 🍦
Google
Only issue is the drive through is very tight for larger cars other than that it's a McDonald's so you know what you are getting
Google
A bit more organised than the London Road branch as Telford Road has a separate entrance for delivery partners so saves them all hanging about the front customer area, but the staff serving in the restaurant really need to cheer up ...miserable people with no please or thank you and act as if they can't be bothered!
Making an effort goes a long way.
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Google
Updating from 1 star to 4 stars
Situation has much improved since I last posted review
Google
Pretty good, this one. No complaints about the food, service or cleanliness. Still very busy but on top of it.
Google
Since the renovation this place is just top class!
Best Maccy i have been in Edinburgh!
Both the staff and the preparing of the food cant be better at McDonald’s.
Well done guys!
Google
Clean and modern inside. Friendly and helpful staff. I still find the self-service ordering machines are a bit of a faff and they never recognise my finger touches on the massive screens. I had an egg McMuffin and a white Americano. The food was prepared quickly. It was warm and tasty and just the sort of thing you have come to expect from McDonald's. There is enough parking outside the restaurant, off the busy Telford Road. The toilets appear to be kept clean and well maintained. I have also used the drive-through on occasion, and have never had any issues.
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Google
Easy to park and plenty room. 👌 food was lovely and fresh here. Also it's next to Edinburgh Western Hospital 🏥 so it's handy for that reason alone. My favourite part is that this is very clean...👍👍
Google
Features & Services
Accessibility
Has wheelchair-accessible entrance
Has wheelchair-accessible toilet
Service options
Has no-contact delivery
On-site services available
Offers takeaway
Serves dine-in
Highlights
Serves great coffee
Popular for
Popular for breakfast
Popular for lunch
Popular for dinner
Good for solo dining
Offerings
Serves coffee
Serves late-night food
Quick bite
Dining options
Serves breakfast
Serves lunch
Serves dinner
Has counter service
Serves dessert
Has seating
Has table service
Amenities
Has toilet
Atmosphere
Casual
Crowd
Good for groups
Payments
Accepts credit cards
Accepts debit cards
Accepts NFC mobile payments
Credit cards
Children
Good for kids
Good for kids birthday
Has changing table(s)
High chairs available
Has kids' menu
Parking
Difficult to find a space
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| Fizz & Pearl | 70% | 3.3/5 | 3.5/5 | 34 |
| Guajira Cafe | 100% | 5.0/5 | 5.0/5 | 187 |
| Papa Johns Pizza | 83% | 4.1/5 | 5.0/5 | 167 |
