Staying at the Premier Inn next door, visited the restaurant for dinner the day before my friends wedding. Was served by Jamie who provided such excellent customer service!! Really appreciated his manner and attentiveness, which massively elevated the experience. Thank you :)
Service was fantastic Kelly looked after us and she did her job really well, food was absolutely spot on, my steak was cooked to perfection my fiancée had fish and chips and said it was really nice. Will definitely be going back again.
My daughter did not want to go to prom for various reasons and choose to go to Cook and House pub. What a night. Kelly made sure my daughter had the best time. Food was lovely Mock tails were great and so was the pina colada. Nothing was too much trouble for Kelly who went out of her way to ensure my daughter Rachel had a nice time. I recommend this place to anyone. Great food and great staff. Again thank you to Kelly for making this night memorable Penny Flack
Really great! Very tidy and well run, great food and drinks at affordable prices! We had fish and chips (massive fish!), smothered chicken (giant plate full of food), gammon (best my husbands had apparently) and the children's meals were also affordable and tasty! Asked for tap water got a big jug with ice and lemon and cups. Thank you!
I’ve been a regular customer here (4 nights a week for 6 months) and have never had cause for complaint. Alex and his team have all become friends with a special big thank you to Kelly H and Kelly S for looking after me, keep up the good work gang!
We were staying at the adjoining premier inn. We arrived at the restaurant unaware that we had to book. However, Kelly H went over and above, and beyond , and ensured that we were accommodated in a polite, professional manner throughout.
Although the restaurant was very busy, Kelly advised that we would be served as soon as possible.
Given that they were extremely busy, the service was excellent. Kelly is a credit to the company and her customer service is second to none.
I personally work in a customer facing environment & Kelly and her peers that evening, would be a positive addition to any team.
Very enjoyable experience again, thank you
I’ve been here a couple of times now when staying near by and they are always excellent. This time Kelly H was brilliant with me and the other customers and even recommended there loyalty scheme to get points when I’m in there.
Excellent food , good menu with a great selection of items all staff very polite and friendly.
Alex offered a 69! Absolute legend and very much appreciated. Kelly is a good old girl too. Love the staff
Really great service! Food was lovely.
Lovely team that work there. Kelly and Alex were great!
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