Burger King

For some reason it seems my review was erased so hopefully this one doesn't get erased as well. Last night, I ordered the new Southwestern Whopper with NO CHEESE. I get home and not surprisingly, they put cheese on it. So I drive back and let the cashier know what happened, and all that was said was "ok". No apology. After a long pause I ask if they want me to pull up the window, and in a very snotty tone the cashier days "Yeah". So I pull up, and they are just glaring at me, as if I am the one with the problem even though they are the ones that messed up my order. I did get a new Whopper, but I did not appreciate the rudeness at all. I really don't ask for much, a simple "sorry about that, let me fix that for you" would have surficed just fine. Judging by the other reviews on here, it seems as if some serious customer service training is required.

Couldn't break a hundred, bad attitude from everyone, and blasting the TV in the lobby. Unpleasant start to finish. It's like they are trying to make it as bad experience as possible so they don't get customers. The manager in charge was acting like she hates her job and wants everyone to know. It's no wonder they are short staffed(or whatever the excuse) I wouldn't want to work in that environment either.

There has been a Latino woman who has been so rude to me and my family. This morning Saturday April 2nd at the drive thru again she was very loud and stressed out looking and felt that she had the OK to talk to us as she always does very loud and rude. That's not Customer Service it's VERBAL ABUSE. We understand there may be bad days but this lady stays in bad days heat without giving it a break. So Sad we have to experience this as well as our other church members. Er decided to pray for her as she is clearly not a happy woman and may not recognize it's fully showing aggressively towards Burger King Customers. So Sad 🥺🙏. I no longer can subject my family towards this behavior it's wrong in all aspects.

I don’t normally post reviews but this happens ALOT. Don’t go to this location it says they close at 11pm today, I go there at 7pm and the drive thru is blocked off and so is the doors to go inside, this is ridiculous. This is also a recurring thing for this location. They always say their closed - if you’re closed, why are you hiding inside the building with the lights off, I can see you guys especially since it’s daylight out - just clock out !!! You’re getting paid to just sit there on your phone. Save time and go to another burger king or other places around this location, nothing but lazy people on the clock who don’t want to work and complain about their jobs when they can get another one.

I Just left from this Burger King and a older Hispanic lady working the window repeatedly asked me if my hair was real and proceeded to say “are you sure” very rude and unprofessional then called over the other employees to come look at my hair as if I’m some type of zoo animal. This may seem innocent but as a black woman I find it very disrespectful!.