Aunt Mary Ann Donuts Cafe- Kent

Ordered the impossible breakfast sandwich from here today but apparently the workers there think that translates to a bacon sourdough sandwich. If the sandwich wasn’t available then why didn’t they just say that when I ordered it instead of giving me an item with meat (red meat at that). Would’ve preferred the veggie breakfast sandwich and it would’ve been the most logical 2nd choice. I wish food allergies and dietary restrictions were taken more seriously at these establishments but that’s wishful thinking.

These people are always so nice to me. I love to get a coffee roll from them sometimes. When I get one I ask them if they could please ice it with chocolate icing and they do. Thank you all you're great. Although I would suggest that you start the day off with more coffee rolls on hand. I don't believe they'd go to waste.

I sent my boyfriend to get my coffee. I drink the same coffee every day!! I usually go to the one on Fulton rd but he was on Cleveland ave. The first coffee he was given looked gross so he asked for it to be remade. The second coffee also looked gross!!!! So he left and went all the way to the one on Fulton rd for it to be make correctly!! And its $2 cheaper at the one on Fulton rd. This was an inconvenience for your customer. I drink the same coffee every day!! The one on the right is from Cleveland ave. The one on the left is from Fulton rd and it's supposed to be the SAME THING!

Horrible experience normally rely on this location for good service and friendly employees. We ordered donuts and was told they didn’t have anymore glaze and we asked for a variety and what we were given was hard and old and dry the coffee I had ordered was very simple and it was watered down didn’t even taste like coffee you could clearly tell it’s been sitting for a while, at this point it’s getting old no other dunkin locations can provide a good service that are still close to me I have had the same experiences at Louisville dunkin when I found a hair in my food. Wont be back

Employee on Saturday, May 7, 2022 around 6:20 p.m. didn't know what type of bagels were available. She was not trained in how to recognize them unless they had a label. She had to ask a manager which bagels were on the shelf. She couldn't get one of the registers to work. And then when she switched to the other register, the device that scans the Dunkin Donuts Loyalty Perks card wasn't connected to the register and wasn't working. She couldn't get that to work. As my points were about to expire, and I needed to have the purchase register in the Dunkin Donuts app I left. Disappointing experience. Probably the last time I try going there. Back in 2020, I was kept waiting an extremely long time, so I left.

I just came through, I’m just overall gonna go to the Dunkin by McKinley. I asked for a hot coffee 2 SUGARS and 4 cream and they gave me 4 sugars🤷🏽‍♀️ It’s not a big deal but like I even told her on the speaker after she said “4 sugars” no I want 2 sugars and still proceeds to just give me the 4. 🙄 like dang