We recently had the pleasure of experiencing tea time at Floating Grace during our visit to Liverpool. While the sandwiches and sweets were average, and there were some concerns regarding the cleanliness of the food and utensils – we had to wipe down the wine glasses before use – the impeccable customer service and engaging entertainment truly stole the show. The staff went above and beyond to ensure our satisfaction, making our visit a memorable highlight of our trip. Floating Grace may have room for improvement in certain areas, but their exceptional service and entertainment warrant nothing less than a glowing recommendation.
Fun humor in history storytelling from the captain, excellent customer service from the two staff members.
Had a fabulous Easter day afternoon tea cruise on the Floating Grace to celebrate my niece's Birthday. Captain Peter was so entertaining and his history review of the dockland area was really interesting. Definitely a bucket list option for a really entertaining afternoon. Very friendly and welcoming crew. Great atmosphere and food was very good too. Will definitely be back in the summer. 10/10. Disabled parking though was awful and had to park quite a way away.
We booked the Floating Grace evening meal because of a friend's recommendation, and I'm glad we did, Lovely food, lovely crew, and an all round great experience, when we're in Liverpool it will always be a must book meal combined with a trip around the various docks and plenty information about the area. The drinks prices are good as well. Book, book, book.
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