I finally got to try the hot stone!! It was super delicious!! The team was super helpful regarding my partners allergies and offered alternatives so he could also enjoy the hot stone. Ezsther & Aaron were brilliant. Es was super knowledgeable and kind. She recommended 2 really delicious cocktails. Aaron was hilarious and really attentive. It was the best way to end my birthday :) Super super happy
Good food, i really liked the lava cake. Service was a little chaotic, but it is understandable because we were 20 people. The floor was really slippery, a bit dangerous especially on stairs. Drinks were a bit of a miss.
Great Place, Great People, Great Food! Steak on stone experience is nice. Portion is good, reasonable pricing. We ordered Steak with fries, Fish n chips and Steak on Stone experience.
I confess I was not really feeling well when we stopped by this pub, still I liked it. I’m not keen on fake flowers as deco but the place was nice. We were given the main menu and not informed that there was a lunch special for more human prices, this was not nice. However, the food was good (bbq ribs and tomato&onion salad), the place clean. Service was nice, but the waiting time was a bit long.
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My wife and I dine out often, this includes Michelin star establishments, internationally and locally in the US. Our visit to Steak and Company Gloucester Rd, is now at the top of our list for dining experiences. This is largely due to our server Aaron, he truly was one of the best we have ever had wait on us. Aaron is very knowledgeable of the product, had very friendly conversations with us, and made the perfect recommendations based on our taste and cut preferences. Upon ordering a expressso martini for desert, Aaron said he would make it personally as he “makes of the best”, he was not wrong in that either. I must add, the other waitstaff and runners were amazing as well, as was the manager who came over to talk to us. Shout out to the chef and his staff for steaks that were coooked to perfection, and we can’t forget to mention the hostess who was the friendliest ever. We cannot wait to go back to this restaurant, it is a gem in London dining scene. The entire restaurant team that was working during our visit, are great ambassadors of the company.
YOU MUST ORDER THE FILET HOT STONES, CHARRED BROCCOLI AND NONALCOHOLIC BEVERAGES. I was blown away with how delightful this meal was. As a steak lover who only eats well done steak, I loved cooking my steak on the hot stones...it took 2 but they were gracious with getting me a second stone. The drinks were so good that I drank 3 of them. The broccoli was charred with such a delicious flavor that made it the best broccoli I have ever eaten. My hubby had sirloin, fries and broccoli as well. He too enjoyed his meal. The service was good. Not slow. Not fast. Just right to allow you to enjoy your meal. My only suggestion is that you do not order the bread. It is too expensive for the few slices you receive. Oh and the manager was super nice...as was the host. The host was friendly and really set the tone for our visit. We will definitely visit again if we're in London.
Second time we’ve been here, great food and service. They do seem to have re branded a bit now and the prices have gone up. Disappointed that they now only have 2 steaks that you cook on the stone. However would still recommend.
Steak here was delicious so was the chips and burger. The service was so humble and waiters are very polite. I will definately be coming back again soon.
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I recently visited a local steakhouse and had an exceptional experience that I must share. While my initial order of steak arrived overcooked, the outstanding customer service turned my disappointment into delight.
Upon realizing the issue, our attentive waiter promptly addressed the situation and offered to bring a new steak. Their swift response and willingness to correct the mistake truly impressed me.
When the replacement steak arrived, it exceeded my expectations in every way. Cooked to perfection, it boasted a juicy tenderness and a mouthwatering flavor that made my taste buds dance with joy. It was an absolute delight, and I savored every bite.
What truly sets this steakhouse apart is their commitment to customer satisfaction. The waiter’s sincere effort to rectify the situation and ensure my dining experience was exceptional left a lasting impression. Their professionalism, attentiveness, and quick resolution were exemplary.
The overall ambiance of the steakhouse was cozy and inviting, complementing the delectable cuisine. The staff was friendly and knowledgeable, providing helpful recommendations and catering to our needs throughout the meal.
Despite the initial hiccup, I left the steakhouse with a full stomach and a smile on my face. I highly recommend this establishment for its superb customer service, willingness to make things right, and, of course, the outstandingly delicious steak. I can’t wait to return and indulge in their culinary delights once again!
Amazing French fries & steak ( medium to well done) , prefect service & Hospitality friendly Staff ( bit large to Dine alone) Comfortable seating seemingly Solid Marble tables super Hygienic cleaning the tables as soon as vacated easy to read menu I will bring my meet up group hopefully ❣️💞👍🙏🤣🌅thanks for nice message a must go to I should be there later today & innthe future
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