The restaurant wasn't to crowded as it was late afternoon plenty of seating. We were seated quite quick.
The restaurant was clean and tidy likewise the rest room.
The waiter was helpful and friendly. The food was presented well and taste nice.
My only fault was the Mac and Cheese was cold had to send it back.
I visited on Thursday 2nd September for lunch and had a lovely experience
The staff were lovely and professional.
Our waitress always made sure we were ok, and the chef was also friendly, which is very rare In most restaurants.
The food was lovely and the portions just right, the presentation was also good. Would definitely go again.
Starters was the garlic share bread. I ordered two children's meals, with dessert and for myself the Pomodiro and coleslaw.
Restaurant was 90% empty. Got seated straight away. Drinks ordered. Starters then main came out. Price definitely reflects the massive portion that you get! Pictured is the New York BBQ chicken and chips. With corn and onion rings 🤤 it was delicious. Waitress was prompt and friendly. Would definitely go back!
I went late afternoon for dinner. The restaurant wasn't too crowded, with plenty of seating. It was clean and tidy.
The staff was very attentive didn't have to wait too long for service.
The food was lovely and well presented.
Nice restaurant. Good selection of meals. Great drinks menu. Atmosphere is fantastic. Gets very busy understandably at weekends so don't forget to book. Plenty of parking. Staff are friendly and fun. Ideal for birthdays
I have visited the Orpington branch of F&B on many occasions and the service is second to none. The staff are friendly and polite, the restaurant is clean, as are the toilets. The food is always delicious and the cocktails are fantastic. I've never had a bad experience. Special mention of our server Dani who was brilliant on Wednesday evening when I celebrated my birthday quietly with my husband.
Restaurant
- Easy accessible and enough parking
Service
- We went and the doors were just opened as it was 12pm. The lady at the till was not really helpful, she was on her phone when we were there, she looked unbothered when we were looking at the menu. We didn’t like the customer service, could be friendlier and try to pay attention to us.
- Food
Was very fresh loved the fries, not really a fan of the hotdog it was a bit dry. The calamari was amazing
Great place got a table without a booking. Food was good. Good for family but it was slightly spoilt by a rowdy table of about 8 who unashamedly uttered bad language a lot. It was cringeworthy and thought the staff could have tried to do something about it. For that I deducted a point for 'atmosphere'. The service we received at our table was great.
6 people went with no prior reservation. We were seated immediately. Service was excellent as were the Vegan options. Overall, food was average but good sized portions.
My experience at Frankie & Benny's was amazing! Our waitress, Gina, was extremely nice and treated us kindly. The restaurant is beautiful and the facilities are exquisite. Plus, the food was very tasty, me and my family had an incredible time. I would definitely recommend Frankie & Benny's to anyone looking for a good restaurant to celebrate any occasion, or if you're looking for top-tier food to eat!
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