Giovanni's

I recently had a celebration of life for my Aunt Cora, in my home. We ordered Giovanni's pizza and an antipasto salad. Everyone raved about the food and so loved the salad. I had to take a picture of it to show how wonderful it was prepared. Thank- You Gail Durant..I would order this again and the driver was on time!!!

I wish I could give the woman I talked to tonight 0 stars. I go to this place for roast beef sandwiches all the time. Tonight I ordered a pick up order with two sandwiches for my boyfriend and I and when we got them they were so rare to the point where I actually felt sick trying to eat them. So red and just absolutely disgusting which has never happened before. I called to ask for a refund for only the two sandwiches and nothing else that I got and the woman who answered (claiming to be the owner which I do not believe) was so rude about it. Refused to give me any money back. She started by saying I can have 15% of my money back and then changed it to 10% so clearly it wasn’t a policy they were following. She said that I have to drive and “give her back her food” if I want a full refund. I said that was ridiculous to make a consistent customer especially drive all the way back 25 minutes just to get money back for what THEY messed up. We said they can definitely send the delivery driver which she said she can’t. Being in the restaurant industry I was genuinely so confused and shocked at how she handled the situation. So In reality they could’ve given me like 16 dollars back for their disgusting rare food they gave me and I would’ve 100% gone back but instead they lost consistent business. Absolutely appalled.

Ordered a “Special” (aka: the works) with Alfredo, added bacon, olives, & jalapeños (on half)…. What I got was a cheese pizza with the bacon, olives, & jalapeños 😠!!! Tried to call to talk to the manager but only able to speak to whomever answered the phone!! No attempt to rectify the issue was offered!! Instead I was told something like a default to cheese or whatever since I couldn’t clearly hear the person with a language barrier….. I didn’t have time to fight with anyone to get the pizza I actually ordered 😡…. The end result is that I will NEVER order from them again nor will I ever recommend them to anyone…. Poor customer service & utter disappointment in the quality of the food I received.

We have enjoyed Giovanni's Roast Beef and Pizza an average of 3 times a month since the day they opened, and I can honestly say that we have NEVER had a complaint. How many places can you say that about? They have a house chicken calzone that will knock your socks off and they even make it as a sub! It's OMG delicious! I'm only posting for the Londonderry location. I have tried both Manchester and Hooksett locations and they are not as good unfortunately, but they are still better than most.😉