Wendy's

I was the only customer in store and had to wait for over a minute before I was attended to. To top it off my food was super cold like it was prepared and waiting; the truth is I didn't have to wait for it, as soon as I ordered the order was ready. I love Wendy's but today was a disappoint. It was actually my first time at this location and my last.2

Wendy's kids meals are customizable in ways that are not advertised; my daughter likes to get the "spicy chicken wrap kids meal", which is not actually an option on the menu but her request is never met with hesitation. Also, the "toy" that is included is rarely based on a licensed character. Rather, Wendy's offers, in my opinion, much better options than those from their competitors: typically an activity set of some kind. Around Christmas, we got a build_your_own gingerbread house with little gingerbread people. For Valentine's Day, Wendy's offered various packs of make-your-own Valentine's Day cards. Often times, they give themed building sets (most recent theme was Ocean). The building sets may be proprietary to Wendy's because I've not seen them anywhere else and every building set they've produced can be used with any previous Wendy's building set obtained. Over time, we've amassed enough sets that, when put together, we can build something rather substantial.

I love this Wendy's....as long as I don't go after 10:00pm. For some reason the prices on things seem to go up when certain employees are closing and I've end up with food I didnt order ( like a cheeseburger with bacon instead of the baconator ) A few friends of mine have had the same experience and my daughter even had to get in an argument with this lady bc she shorted her and a group of friends $ 20 on their order and when asked about it, just told them she didn't know what they were talking about and to leave because she didn't have "time to deal with this " So I'd recommend going during the day.

I've never been to a Wendy's restaurant drive through where I wasn't greeted before being asked for my order. To make it worse, neither the person at the pay window, nor the one at the pick up window even acknowledged my cheery hello when I pulled up to each window. My teenage kids in the car with me were astounded. The food was just pushed out the window and I guess we were dismissed. Not even a response when I said thank you. My son who was in the car ahead of me said he experienced the same treatment. I'm giving the food the two (2) stars because Wendy's have always impressed me with their food and drinks. That's why I always choose them for any daddy meal. As for that location, I would never recommend anyone to go there. The manager who runs that place needs to train his staff in hospitality, not just how to flip a burger and push it through a window. I hope it's not a reflection on how the staff is treated behind the scenes, so they're now taking it out on customers.